
Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Had the pleasure to work with Morgan in sales and it was hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the manager hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the managers were great too! More
Service department listens and is respectful. They are willing to take time to discuss issues. The tech team completes quality work. They are willing to take time to discuss issues. The tech team completes quality work. More
Very friendly. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous. More
Bought my 2023 Ford Escape from Morgan and had a great experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real the whole time and made the process way smoother than I expected. Loving the Escape so far — if you’re thinking about getting a car, definitely hit up Morgan. More
Everyone was extremely helpful and explained things to me in depth. The place is well kept and beautiful. in depth. The place is well kept and beautiful. More
Everyone was very helpful and explained things in detail. My key was made and returned to me faster than was predicted. The service team is wonderful. My key was made and returned to me faster than was predicted. The service team is wonderful. More
The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous and everybody that assisted on fixing my car was professional and courteous More
I took my car in got oil change quick and easy very pleasant professional person pleasant professional person More
I’m impressed by this dealerships’s fast and reliable service! Highly recommend for any Mercedes-Benz car needs. service! Highly recommend for any Mercedes-Benz car needs. More