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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
494 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 494 reviews

June 19, 2025

Had the pleasure to work with Morgan in sales and it was hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the manager More

by rf1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan
Jun 19, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're delighted to hear that Morgan, Anthony, and Cristian made your car buying journey exceptional. Enjoy the ride in style! We hope to work with you again in the future.

June 06, 2025

Service department listens and is respectful. They are willing to take time to discuss issues. The tech team completes quality work. More

by cam-pallor-6
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your positive experience with the service department at Mercedes-Benz of Des Moines! We're glad to hear that our team took the time to listen and provide quality work. We appreciate your support!

May 31, 2025

Very friendly. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous. More

by Shankar Raman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thurman
Jun 02, 2025 -

Mercedes-Benz of Des Moines responded

Shankar, we're happy to hear that you had such a smooth experience with us at Mercedes-Benz of Des Moines. Thank you for highlighting our friendly staff and courteous shuttle drivers! We look forward to continuing to serve you.

May 30, 2025

Really helpful respectful great customer service and best thing that they are bilingual so we can understand better plus great prices More

by Mg091890901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 30, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for highlighting the exceptional service and bilingual support at Mercedes-Benz of Des Moines! We're delighted to know that our team made your experience smooth and enjoyable. We appreciate your feedback on our pricing too and look forward to welcoming you back again!

May 29, 2025

Bought my 2023 Ford Escape from Morgan and had a great experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Gilbert
May 30, 2025 -

Mercedes-Benz of Des Moines responded

Luis, it's awesome to hear that Morgan made your experience at Mercedes-Benz of Des Moines smooth and enjoyable. We appreciate your business and look forward to working with you again in the future. Enjoy every moment with your new Ford Escape!

May 22, 2025

Everyone was extremely helpful and explained things to me in depth. The place is well kept and beautiful. More

by parkernicole067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Des Moines responded

We're more than happy to hear that you found our team at Mercedes-Benz of Des Moines helpful and the facility beautiful. Thank you for sharing your experience with us! We are here to welcome you back whenever you need.

May 22, 2025

Everyone was very helpful and explained things in detail. My key was made and returned to me faster than was predicted. The service team is wonderful. More

by parkernicole067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Des Moines responded

It is great to hear that our service team at Mercedes-Benz of Des Moines exceeded your expectations. Thank you for the kind words and support! We look forward to working with you again in the future.

May 15, 2025

The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous More

by PJT
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mercedes-Benz of Des Moines responded

It's great to hear that our team here at Mercedes-Benz of Des Moines provided you with professional and courteous service. Thank you for sharing your experience! We look forward to welcoming you back again next time.

May 14, 2025

I took my car in got oil change quick and easy very pleasant professional person More

by jackie1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Mercedes-Benz of Des Moines responded

It is great to know that you were able to visit for a quick oil change here at Mercedes-Benz of Des Moines! We are pleased that our team provided you with a pleasant and professional experience and look forward to welcoming you back again in the future.

May 14, 2025

I’m impressed by this dealerships’s fast and reliable service! Highly recommend for any Mercedes-Benz car needs. More

by Mh274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for the recommendation! We're happy to hear that our fast and reliable service at Mercedes-Benz of Des Moines impressed you. We look forward to assisting with any future needs!

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