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Mercedes-Benz of Des Moines

Urbandale, IA

4.8
382 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 382 reviews

April 17, 2024

Midhat was simply sensational to work with. He’s an absolutely wonderful representative for Mercedes Benz of Des Moines. My wife and I trade vehicles all the time and we couldn’t be more p More

by larryc.indyfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know that Midhat provided a sensational experience for you at Mercedes-Benz of Des Moines! It's great to see how much you love the white C 300. We appreciate your kind words and look forward to serving you in the future. Many thanks from our team!

April 05, 2024

Nathan always does a great job. Always all the team members are very helpful. Great work keep it up. More

by RAJESH_KHANNA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Mercedes-Benz of Des Moines responded

Hello Rajesh! Thanks for letting us know that Nathan did another great job at Mercedes-Benz of Des Moines. Drive safe and we look forward to seeing you again!

April 03, 2024

Staff was wonderful on getting my car in and provided a Fast service! Appointment was on time and everything needed got completed. More

by mpudic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that you had a positive experience with our team at Mercedes-Benz of Des Moines! We always aim for efficiency and timeliness in our service. Thanks for your review, we appreciate it. Drive safe until next time!

March 27, 2024

The service was fast and detailed and the recommendations were complete. I was totally satisfied. More

by Veasleykervin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great service with our team at Mercedes-Benz of Des Moines. It's awesome to hear that you left totally satisfied. We look forward to seeing you again soon!

March 24, 2024

Kaitlin Pevestorf as great to work with, we had a challenge with our warranty company and she was very helpful navigating the arrangements and getting our car fixed quickly! More

by s.north
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Peverstorf
Mar 25, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that Kaitlin was able to assist you effectively with your warranty at Mercedes-Benz of Des Moines. We always aim for efficient and helpful service, so it's great to see we hit the mark! Thanks for sharing this positive feedback. We hope to see you again!

March 22, 2024

Kaitlin was an outstanding service provider often checking on the progress of my repairs and reassuring me of the progress More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Pevestorf
Mar 25, 2024 -

Mercedes-Benz of Des Moines responded

Hi Brad! It's great to know that Kaitlin provided outstanding service and kept you updated on your repairs at Mercedes-Benz of Des Moines. Thanks for sharing this positive feedback and come again soon!

March 18, 2024

Brahim and Kristian made the hole process of buying the car very smooth and simple. I would highly recommend buy here. More

by r12eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that Brahim and Kristian made your car buying process smooth at Mercedes-Benz of Des Moines. Thanks for recommending us. Drive safe and come again soon!

March 16, 2024

Friendly staff and they helped me to get into a nicer vechile. Treated with respect and kindness. More

by kimmerd18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great visit with our friendly team at Mercedes-Benz of Des Moines. Drive safe and come again soon!

March 11, 2024

Always get me in right away and turn vehicle around very quickly, also Brad always communicates vey well and keeps me informed. Thanks More

by Paul Schulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mercedes-Benz of Des Moines responded

Hi Paul! We're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with prompt service. Thanks for the review and come again soon!

March 08, 2024

Regular check up. Liked the report on tire life. 2 1/2 hours seemed a bit long. More

by Marilyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
Mar 11, 2024 -

Mercedes-Benz of Des Moines responded

Hi Marilyns! Thank you for letting us know that you enjoyed the report you received on tire life. We apologize for the amount of time the service took. We aim to be as thorough as possible while offering quality service. We hope to serve you more efficiently in the future at Mercedes-Benz of Des Moines!

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