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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
484 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 484 reviews

May 09, 2025

The manager and s salesman named Alex were great. They helped get me into a vehicle and worked with me on the price. I would definitely buy another car at Mercedes-Benz of Des Moines. I also gave Ale More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My favorite employee there on the sales team Alex M. I started out working with Morgan, but that didn’t work out so Anthony the manager was gracious enough to let me work with Alex and that was wonderful.
May 09, 2025 -

Mercedes-Benz of Des Moines responded

JM, we're glad to hear that Alex and our team at Mercedes-Benz of Des Moines provided such a positive experience! Thank you for recommending us to your brother as well. We look forward to assisting you again in the future!

May 07, 2025

Excellent service , had a problem with my sprinter on my way back home from a road trip . Service advisor Michael Thurman and the tech add me fixed and out back on the road in no time . . More

by Base Camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal turman
May 08, 2025 -

Mercedes-Benz of Des Moines responded

We're happy to hear that Michael and the team at Mercedes-Benz of Des Moines got you back on the road quickly! Thank you for sharing your experience, and safe travels ahead with your Sprinter!

May 07, 2025

Premium quality dealership for premium customers and their premium cars. They go above and beyond. More

by PRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael - Service Rep
May 08, 2025 -

Mercedes-Benz of Des Moines responded

It is wonderful to know that you were provided with amazing service by our team here at Mercedes-Benz of Des Moines! Your recognition of our team's efforts means so much to us. We look forward to welcoming you back again in the future!

April 26, 2025

Mercedes service is awesome. Always takes excellent care of me. I dropped my car off. They took me to my work place and promptly picked me up at scheduled time. My car was ready More

by Doreen.blunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with Mercedes-Benz of Des Moines! We're happy to hear that our team provided excellent service and made the process convenient for you. We look forward to assisting you again in the future!

April 14, 2025

Very helpful & patient in buying process. Got the deal i needed for what I wanted More

by jonturkeymiler46290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik
Apr 14, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for the wonderful feedback of your time here at Mercedes-Benz of Des Moines! We are happy to know that you received a helpful and patient purchase experience. We look forward to working with you again in the future!

April 08, 2025

Everyone was so helpful. We really appreciated how we were treated - with respect and some humor was tossed in too. 😆 More

by Wright.peggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt!
Apr 08, 2025 -

Mercedes-Benz of Des Moines responded

We're happy to hear that you had a positive experience with our team at Mercedes-Benz of Des Moines! It's great to know the service was both respectful and enjoyable. Thank you for sharing your feedback! We hope to work with you again soon.

March 31, 2025

Ruggero made our car buying experience a very pleasant one. He was professional, friendly, and above all, he was patient with and thoroughly answered all my questions. I would highly recommend working w More

by jjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruggero
Mar 31, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your positive experience with Ruggero at Mercedes-Benz of Des Moines! We're excited to hear that his professionalism and patience made the car buying process enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

March 30, 2025

Outstanding work by sales, financing, and management; we felt like we got appropriate attention throughout the process and negotiations were tailored to our situation. Great experience by a great team. More

by JPille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natthanial Devick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Ramirez-financing
Mar 31, 2025 -

Mercedes-Benz of Des Moines responded

We are happy to hear that our team at Mercedes-Benz of Des Moines provided you with a tailored and attentive experience. Thank you for the kind words, and we hope you're enjoying your new vehicle!

March 22, 2025

Excellent to deal with! Will buy from them again, highly recommend these guys! They do as they say. More

by mayobrad74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Mercedes-Benz of Des Moines responded

It is wonderful hear that you had a great experience with us at Mercedes-Benz of Des Moines! Thank you for the recommendation, and we look forward to assisting you again in the future.

March 20, 2025

Brahim was excellent. He made the experience simple while ensuring I had all the information regarding my purchase. More

by Laura B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Mercedes-Benz of Des Moines responded

Laura, we're happy to hear that Brahim made your experience smooth and informative at Mercedes-Benz of Des Moines. Thank you for sharing your positive feedback! We hope to work with you again in the future.

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