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Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
January 24, 2024
Top notch service and care provided by all employees. White glove service and would recommend 10/10 White glove service and would recommend 10/10 More
by PJT
Employees Worked With
January 22, 2024
Nasty cold day and service bay was full and Nathan worked me in to change windshield wiper blades. Thanks me in to change windshield wiper blades. Thanks More
by Dick Cone
Employees Worked With
January 21, 2024
Nathan is very knowledgeable about my car and gives solid advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to w advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to wait if Nathan is busy when I arrive. I highly recommend this dealership’s service department and Nathan specifically. More
by 2011 E350 4MATIC
Employees Worked With
January 21, 2024
Very knowledgeable people and very helpful. Value of vehicles for sale are relatively reasonable. Trade in value, not so much though… Value of vehicles for sale are relatively reasonable. Trade in value, not so much though… More
by Sielerray
Employees Worked With
January 18, 2024
Brahim was very helpful and respectful of my time. He was attentive and very nice to work with He was attentive and very nice to work with More
by Hadzic65
Employees Worked With
January 12, 2024
Brad Ashby has been my guy for over 10 yrs. He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦♂️😉 He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦♂️😉 More
by lmc1958
Employees Worked With
January 06, 2024
My blower motor on my defroster went out and the dealership worked it in on the same day and replaced it. They are the best. dealership worked it in on the same day and replaced it. They are the best. More
by Jim
Employees Worked With
January 06, 2024
Excellent service at reasonable cost. Quite pleasant to speak with a service advisor (Brad) who really knows cars! Quite pleasant to speak with a service advisor (Brad) who really knows cars! More
by pjleeson
Employees Worked With
January 05, 2024
Always a good experience here at Mercedes of Des Moines. The team is friendly, the service is excellent and they always go the extra mile to meet your needs! The team is friendly, the service is excellent and they always go the extra mile to meet your needs! More
by DMuhs
Employees Worked With
January 02, 2024
Great service and attention to detail. Provided alternate car with text updates through the process Provided alternate car with text updates through the process More
by cyroof
Employees Worked With
