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Mercedes-Benz of Des Moines

Urbandale, IA

4.8
378 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 378 reviews

March 24, 2024

Kaitlin Pevestorf as great to work with, we had a challenge with our warranty company and she was very helpful navigating the arrangements and getting our car fixed quickly! More

by s.north
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Peverstorf
Mar 25, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that Kaitlin was able to assist you effectively with your warranty at Mercedes-Benz of Des Moines. We always aim for efficient and helpful service, so it's great to see we hit the mark! Thanks for sharing this positive feedback. We hope to see you again!

March 22, 2024

Kaitlin was an outstanding service provider often checking on the progress of my repairs and reassuring me of the progress More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Pevestorf
Mar 25, 2024 -

Mercedes-Benz of Des Moines responded

Hi Brad! It's great to know that Kaitlin provided outstanding service and kept you updated on your repairs at Mercedes-Benz of Des Moines. Thanks for sharing this positive feedback and come again soon!

March 18, 2024

Brahim and Kristian made the hole process of buying the car very smooth and simple. I would highly recommend buy here. More

by r12eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that Brahim and Kristian made your car buying process smooth at Mercedes-Benz of Des Moines. Thanks for recommending us. Drive safe and come again soon!

March 16, 2024

Friendly staff and they helped me to get into a nicer vechile. Treated with respect and kindness. More

by kimmerd18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great visit with our friendly team at Mercedes-Benz of Des Moines. Drive safe and come again soon!

March 11, 2024

Always get me in right away and turn vehicle around very quickly, also Brad always communicates vey well and keeps me informed. Thanks More

by Paul Schulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mercedes-Benz of Des Moines responded

Hi Paul! We're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with prompt service. Thanks for the review and come again soon!

March 08, 2024

Regular check up. Liked the report on tire life. 2 1/2 hours seemed a bit long. More

by Marilyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
Mar 11, 2024 -

Mercedes-Benz of Des Moines responded

Hi Marilyns! Thank you for letting us know that you enjoyed the report you received on tire life. We apologize for the amount of time the service took. We aim to be as thorough as possible while offering quality service. We hope to serve you more efficiently in the future at Mercedes-Benz of Des Moines!

March 07, 2024

Love working with Brahim. He is knowledgeable and personable. Purchasing our new vehicle was an easy process. More

by deidre82268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know that Brahim made your car buying experience a breeze at Mercedes-Benz of Des Moines. Enjoy the new ride and thanks for sharing this review. Drive safe until next time!

March 03, 2024

Nathan Carr has always taken good care of service needs for my vehicles. Never had any issues with the service dept More

by Linesh Sheth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Des Moines responded

Hi Linesh! It's great to know that Nathan and our service department at Mercedes-Benz of Des Moines have consistently met your needs. We appreciate the positive feedback. Drive safe and come again soon!

March 03, 2024

Great experience purchasing our car. Our salesman Brent couldn’t have been more helpful from start to finish More

by ja.ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know that Brent was able to assist you throughout your car buying journey at Mercedes-Benz of Des Moines. Thanks for sharing your great experience with us. Drive safe and come again soon!

March 03, 2024

Every time I walk into Mercedes I’ve been greeted bye very nice people. My needs are always resolved in a timely manner. Very happy to be a Mercedes customer. More

by sambeg1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're delighted to know that you've consistently had positive experiences at Mercedes-Benz of Des Moines. We appreciate your loyalty and look forward to serving you in the future!

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