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Mercedes-Benz of Des Moines
Urbandale, IA
492 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 492 reviews
September 26, 2023
We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More
by Richard
September 25, 2023
Just purchased my second GLC300. Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, eff Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, efficient, professional and great to work with. No push to buy or exaggerate features, etc. particularly for someone already familiar with this car. Very good and efficient experience. I certainly recommend this dealership. Thank you both. More
by farsijhawk
September 24, 2023
Our sales person (Midhat)did a great job as well as Walt (finance ). I give you a 5 rating (finance ). I give you a 5 rating More
by Anne
Employees Worked With
September 24, 2023
Super customer service! Nathan is very personable and takes time with customers. Great car care. Nathan is very personable and takes time with customers. Great car care. More
by faeericksonramsay
Employees Worked With
September 21, 2023
Had a great experience. They took care of my needs in a timely manner and washed my car when they were done. Great dealership . They took care of my needs in a timely manner and washed my car when they were done. Great dealership . More
by Jjohnson
Employees Worked With
September 21, 2023
Brad the service tech is the ! Enjoy doing business with him, he's is always concerned and always,always takes care of us! Thank you Brad! Enjoy doing business with him, he's is always concerned and always,always takes care of us! Thank you Brad! More
by olamont57
Employees Worked With
September 17, 2023
The service department was excellent as always. Our service manager Brad has always gone above and beyond what was expected when we drop off our vehicle. Whether it’s ordering parts, scheduling ser Our service manager Brad has always gone above and beyond what was expected when we drop off our vehicle. Whether it’s ordering parts, scheduling service, or arranging for a loaner vehicle, we can always count on Brad to get the job done. We highly recommend the service department at the Des Moines Mercedes dealership! More
by Kimipie78
September 17, 2023
Service worked me in special because of wedding. Outstanding job. Took lots of pressure off for the wedding week. Outstanding job. Took lots of pressure off for the wedding week. More
by Docguy52
Employees Worked With
September 15, 2023
I dropped the car off for emergency repair without an appointment and understanding it might be a while before they could get to it to even diagnose the issue. To my surprise they not only looked at it t appointment and understanding it might be a while before they could get to it to even diagnose the issue. To my surprise they not only looked at it that day, they fixed it. I was looking at at least a week without my car and they gave it back in one day. More
by Bladd1612
Employees Worked With
September 15, 2023
Warm, professional greeting, reception area the best, representative knowledgeable and helpful would always recommend to friends representative knowledgeable and helpful would always recommend to friends More
by denniswitte
