
Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More
Just purchased my second GLC300. Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, eff Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, efficient, professional and great to work with. No push to buy or exaggerate features, etc. particularly for someone already familiar with this car. Very good and efficient experience. I certainly recommend this dealership. Thank you both. More
Our sales person (Midhat)did a great job as well as Walt (finance ). I give you a 5 rating (finance ). I give you a 5 rating More
Super customer service! Nathan is very personable and takes time with customers. Great car care. Nathan is very personable and takes time with customers. Great car care. More
Had a great experience. They took care of my needs in a timely manner and washed my car when they were done. Great dealership . They took care of my needs in a timely manner and washed my car when they were done. Great dealership . More
Brad the service tech is the ! Enjoy doing business with him, he's is always concerned and always,always takes care of us! Thank you Brad! Enjoy doing business with him, he's is always concerned and always,always takes care of us! Thank you Brad! More
The service department was excellent as always. Our service manager Brad has always gone above and beyond what was expected when we drop off our vehicle. Whether it’s ordering parts, scheduling ser Our service manager Brad has always gone above and beyond what was expected when we drop off our vehicle. Whether it’s ordering parts, scheduling service, or arranging for a loaner vehicle, we can always count on Brad to get the job done. We highly recommend the service department at the Des Moines Mercedes dealership! More
Service worked me in special because of wedding. Outstanding job. Took lots of pressure off for the wedding week. Outstanding job. Took lots of pressure off for the wedding week. More
I dropped the car off for emergency repair without an appointment and understanding it might be a while before they could get to it to even diagnose the issue. To my surprise they not only looked at it t appointment and understanding it might be a while before they could get to it to even diagnose the issue. To my surprise they not only looked at it that day, they fixed it. I was looking at at least a week without my car and they gave it back in one day. More
Warm, professional greeting, reception area the best, representative knowledgeable and helpful would always recommend to friends representative knowledgeable and helpful would always recommend to friends More