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Mercedes-Benz of Des Moines
Urbandale, IA
492 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 492 reviews
September 12, 2023
Greg in service is a good listener, excellent ability to diagnose problem over the phone, quickly arranged for a towing service to come & get me. Especially nice when you aren’t from the area & don’t know w diagnose problem over the phone, quickly arranged for a towing service to come & get me. Especially nice when you aren’t from the area & don’t know who to call! More
by Mooksnook
Employees Worked With
Greg Andrew
September 11, 2023
This was the easiest and quickest car buying process. Brahim was friendly and did not pressure us. We love our new Mercedes-Benz and so glad we stopped to check the dealership out. Great find! Thank Brahim was friendly and did not pressure us. We love our new Mercedes-Benz and so glad we stopped to check the dealership out. Great find! Thank you! More
by Knutson6060
Employees Worked With
September 08, 2023
PLEASE READ THIS UPDATE! Regarding my previous review addressing my displeasure over the dealer not replacing the worn tires on a car I just purchased from them. Service Mana Regarding my previous review addressing my displeasure over the dealer not replacing the worn tires on a car I just purchased from them. Service Manager/Ryan reached out to me. He offered to replace the worn tires and perform an alignment all at no cost to me. Minutes later Service Advisor/Nathan contacted me, scheduled an appointment and I now have new tires. I could not be happier! Thank you Ryan and Nathan for offering me five star customer service! I look forward to working with you, for all my Mercedes needs, in the future. More
by Mark171562
September 03, 2023
Happy with my service experience this time. Car serviced quickly and I was kept informed on the progress. Car serviced quickly and I was kept informed on the progress. More
by Rtjerstad
August 24, 2023
Great service excellent coffee snacks chairs - Go Big Red !!! Friendly courteous always keeping me informed !!! Friendly courteous always keeping me informed More
by jjsiert
August 23, 2023
Listen to what is needing to be done on your vehicle. Pleasant people work there. Mechanic did a wonderful job on fixing my car Pleasant people work there. Mechanic did a wonderful job on fixing my car More
by jud2johnson
August 22, 2023
Excellent salesperson and management ! ! Best dealer to buy your MB, they make you feel like home !! ! Best dealer to buy your MB, they make you feel like home !! More
by lazlmm
August 18, 2023
Clean, busy, responsive and worthy of one’s business. Now for the other words this is 15 Now for the other words this is 15 More
by wahls45
Employees Worked With
August 16, 2023
Everyone was very helpful and kind. I am not technical so I need a lot of patience from my salesman. I am not technical so I need a lot of patience from my salesman. More
by jonikclark
Employees Worked With
August 16, 2023
They always have my best interests in mind. Never try to take advantage and are on time. Never try to take advantage and are on time. More
by Johngburns
