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Mercedes-Benz of Des Moines
Urbandale, IA
489 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 489 reviews
July 18, 2023
Emir was a great salesman. Our experience was good.Would buy from them again.👍👍overall good Our experience was good.Would buy from them again.👍👍overall good More
by Randyhomervold
Employees Worked With
July 15, 2023
Very professional they did a great job of reviewing my previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. More
by deantaake
Employees Worked With
July 15, 2023
They were very helpful made the sale very easy. We were in and out in an hour. We were in and out in an hour. More
by Randyhomervold
July 14, 2023
my salesman did a fantastic job and was very professional and efficient. I will definitely be buying another vehicle from you guys. and efficient. I will definitely be buying another vehicle from you guys. More
by Dawson 123
Employees Worked With
July 14, 2023
This dealership seems to be "top-notch" in every respect. Although I've only had phone contact, each representative has been very professional and friendly. I'm currently scheduled to fly back to Des Moines Although I've only had phone contact, each representative has been very professional and friendly. I'm currently scheduled to fly back to Des Moines on July 18 to look over a vehicle and most likely complete a purchase. I would also like to mention Emir Abidovic as being the best sales representative I've ever experienced. More
by Doug_Elmore
July 14, 2023
They are professional and provide a great service. The general manager, Salesman and service advisor haven awesome to me. The general manager, Salesman and service advisor haven awesome to me. More
by kgreek44
July 13, 2023
Christian, the sales person was very nice to work with and Anthony the general manager stopped in the office and did an excellent job of communicating the sale. Walt in finance was very accommodating as w and Anthony the general manager stopped in the office and did an excellent job of communicating the sale. Walt in finance was very accommodating as well. More
by Jschauer
July 12, 2023
Customer service is great. Brad is excellent to work with. Keeps us informed and knowledgeable. Brad is excellent to work with. Keeps us informed and knowledgeable. More
by Mjking
Employees Worked With
July 12, 2023
Appreciate the communication, quick responsiveness and delivery of my car back on time! Ben is terrific to work with! delivery of my car back on time! Ben is terrific to work with! More
by Cindy
Employees Worked With
July 12, 2023
The buying process went smooth & efficiently. I was very pleased with how I was treated and the end result. I was very pleased with how I was treated and the end result. More
by jpierce640
Employees Worked With
