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Mercedes-Benz of Des Moines
Urbandale, IA
498 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 498 reviews
June 15, 2023
Appointments are easy to make. Service department took the car in promptly at the scheduled time. Service was performed in a timely manner and I left a happy fellow. Service department took the car in promptly at the scheduled time. Service was performed in a timely manner and I left a happy fellow. More
by Kevin
June 13, 2023
Nathan the service advisor is very good at juggling things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and I trust what he says More
by Kveenstra
June 12, 2023
Excellent service from here, kept me informed of what was wrong and possible solution. My Sprinter Van runs better than when I bought it used. wrong and possible solution. My Sprinter Van runs better than when I bought it used. More
by DAN_WILSON48
Employees Worked With
June 11, 2023
I have used this dealership for sales and service for around 15 years and they have never disappointed me around 15 years and they have never disappointed me More
by chad
Employees Worked With
June 02, 2023
Always a quick turn around. Call if any issues found. Have never had to return because problem not fixed. Call if any issues found. Have never had to return because problem not fixed. More
by snellenjennifer
Employees Worked With
May 30, 2023
This dealership will work very hard for you whether it’s to find the right car or resolve an issue. Midhat is the most personable and easiest salesperson I’ve had the privilege to work with. He goes to bat to find the right car or resolve an issue. Midhat is the most personable and easiest salesperson I’ve had the privilege to work with. He goes to bat for his customers. More
by jeannamcbain
Employees Worked With
Other Employees :
Kristian im the finance office was super great as well!
May 28, 2023
Nathan was extremely helpful! He is an amazing employee, he helps make everything so smooth and easy. I really appreciate all his help! He is an amazing employee, he helps make everything so smooth and easy. I really appreciate all his help! More
by Faithgbarjolo
Employees Worked With
May 27, 2023
Excellent service. On time delivery for the service my car needed. My car was also cleaned very well On time delivery for the service my car needed. My car was also cleaned very well More
by thbluewillis
Employees Worked With
May 23, 2023
Called for appointment said bring it in n leave it would try n work it in 6 days later got a call car finished n ready to go try n work it in 6 days later got a call car finished n ready to go More
by anonymous6w86
Employees Worked With
