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Mercedes-Benz of Des Moines
Urbandale, IA
498 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 498 reviews
February 02, 2025
My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quickly. More
by PFF
January 24, 2025
I always receive great service and Nathan Karr always provides top notch service. Thank you. provides top notch service. Thank you. More
by R.boyer1981
Employees Worked With
January 18, 2025
The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Excellent for planning. More
by Ksbettis
January 17, 2025
Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people! Parts team with Larry and Chris is also always there to help when needed. Great people! More
by tyshemi
Employees Worked With
January 16, 2025
Excellent service all around. Would recommend an MB and this dealership to anyone and everyone. Would recommend an MB and this dealership to anyone and everyone. More
by bjriley15
Employees Worked With
January 15, 2025
The dealership has always taken good care of my car and keeps me in the loop. keeps me in the loop. More
by Mary Halling
December 25, 2024
Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him More
by Dr Tom
Employees Worked With
December 22, 2024
From rhe beginning Ruggero was an incredible support since I’m in Houston and he explained me everything in the way I needed to know how was the 30 years old car condtion. Asnwered all my questions and since I’m in Houston and he explained me everything in the way I needed to know how was the 30 years old car condtion. Asnwered all my questions and also showed me the car by FaceTime. Ruggero and also Miguel Ramirez are very high level professionals and always consider what is the client needs. More
by Fernando Adrianza
Employees Worked With
Ruggero Garrard and Miguel Ramirez
December 21, 2024
The dealership is the best. Very accommodating and easy to work with. The staff is very friendly and outgoing. They are there to help you find the perfect car Very accommodating and easy to work with. The staff is very friendly and outgoing. They are there to help you find the perfect car More
by Doreen.blunck
Employees Worked With
December 20, 2024
Service was attentive to my requests and took immediate action to repair my vehicle. Looking to buy a vehicle and the salesman opened all the options that he had on the lot to meet my needs. action to repair my vehicle. Looking to buy a vehicle and the salesman opened all the options that he had on the lot to meet my needs. More
by kennykirkpatrick54.u2
Employees Worked With
