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Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
August 26, 2024
Service seems to have improved from a couple of years ago. Service team much more attentive and provided follow ups. ago. Service team much more attentive and provided follow ups. More
by omegafan73
Employees Worked With
August 16, 2024
Nathan is the most honest, knowledgeable, conscientious service advisor that I have known. He is a big reason for why I keep buying MB vehicles. service advisor that I have known. He is a big reason for why I keep buying MB vehicles. More
by posborn
August 14, 2024
Quick service. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. More
by Collier.corey
August 05, 2024
The Perfect experience! ! From beginning to end. Always treated so nice. Christian Firestine was wonderful ! From beginning to end. Always treated so nice. Christian Firestine was wonderful More
by Joy
July 28, 2024
A very good experience with this Mercedes Benz dealer. Listened to our needs and were willing to work with us to make our purchase possible. Thanks Wayne Raveling Listened to our needs and were willing to work with us to make our purchase possible. Thanks Wayne Raveling More
by wsraveling
Employees Worked With
July 28, 2024
I appreciate the Customer service, timely repair service, and the valet service provided when your car is being serviced.. and the valet service provided when your car is being serviced.. More
by mlchapman48
Employees Worked With
July 27, 2024
Ben was friendly, efficient, and kept me informed of progress; mechanics 1st rate; friendly drivers too. progress; mechanics 1st rate; friendly drivers too. More
by joseph.schneider
Employees Worked With
July 25, 2024
We have had a wonderful experience working with Christian and Kristian! They have both been incredibly kind, helpful and supportive. Any questions we asked they willingly answered. This has been an excellen and Kristian! They have both been incredibly kind, helpful and supportive. Any questions we asked they willingly answered. This has been an excellent experience in every way! More
by Suewalker118
Employees Worked With
July 21, 2024
Christian made the whole car buying experience very very easy and I am very happy with the car I bought. easy and I am very happy with the car I bought. More
by Billbrodersen4
Employees Worked With
July 20, 2024
They where very friendly,explained everything,work was done on timely manner.and Ben was very nice and helpfull.I wi)l be telling everyone good things about them. done on timely manner.and Ben was very nice and helpfull.I wi)l be telling everyone good things about them. More
by cole
Employees Worked With
