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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
224 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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224 Reviews of Mercedes-Benz of Des Moines - Service Center
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May 17, 2024
I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! Benz Sprinter. It was awesome! More
by crispinbaseka
Helpful May 14, 2024
Fabulous customer service. We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under warranty! The issue was resolved and it was under warranty. Best experience in our travels with MB Des Moines! More
by Catherines2
Employees Worked With
May 11, 2024
It was easy to make an appointment. Work was completed quickly. Service advisors were excellent. Work was completed quickly. Service advisors were excellent. More
by Tbissell262
May 11, 2024
Brad was fantastic to work with! He made the extra effort getting my vehicle in quickly and returned to me. He also made me feel the issue was as urgent to him as it was to me, I wou He made the extra effort getting my vehicle in quickly and returned to me. He also made me feel the issue was as urgent to him as it was to me, I would recommend Mercedes Dealership for all my Mercedes needs! Thanks for going above and beyond Brad!! More
by mark_plumb
Employees Worked With
May 09, 2024
Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. and anticipate purchasing more. Excellnt service and supportive. More
by Leonmccullough25
May 02, 2024
Helpful. Professional and very nice. Did everything I asked. Transport drivers were great and funny! Professional and very nice. Did everything I asked. Transport drivers were great and funny! More
by Raboyer45
Employees Worked With
May 02, 2024
Best crew ever. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. More
by Samer
May 01, 2024
Car is absolute junk but Ben made my day a bit better with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz to anyone with how many problems mine had/had but would recommend it he dealership More
by nerminvelagic
Employees Worked With
April 27, 2024
Have taken my car there for service since I bought it in 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! More
by CoachKAH
April 26, 2024
Pleasant, experienced, knowledgeable service staff. They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting are They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting area. More
by Brian
