Mercedes-Benz of Doylestown

I had been a long time, customer and purchase multiple cars there. Unfortunately, the service department has really gone downhill… And talk to the general manager but to no avail. There’s certainly not a cars there. Unfortunately, the service department has really gone downhill… And talk to the general manager but to no avail. There’s certainly not a four or five star provider. More

I have been a long-time Keenan Motors customer. Between my husband and myself, we've purchased at least 3 cars there, and leased at least 3-4 more. As others have said, not cheap, but I always felt Between my husband and myself, we've purchased at least 3 cars there, and leased at least 3-4 more. As others have said, not cheap, but I always felt they were fair, including service. However, since Faulkner purchased, things have declined. They now are charging for things that they didn't charge for at Keenan, (if you went in with a problem, and Keenan couldn't find it, they didn't charge you. Faulkner does. They even charge you if you're having other work done,) they nickel and dime you, and suggest all sorts of "necessary" or "recommended" service, such as replacing the battery in the key fob. When questioned about it, they said they had to click it twice to work so it must need to be replaced. They gave me a couple of page list of potential issues. They will no longer take a check (even though I've been a customer for 20+ years), and when I asked for a price on my current car, they told me $5k, which is less than my son got for a beat Subaru of the same year that cost half the price new. I'm looking for a new dealership. After being a long-time customer, I've had it. They treat you like you're trying to cheat them, when it seems to be the other way around. More

Kamil is the ultimate gentleman. His sales tactics are not your typical pushy salesperson. He educates you and guides you through the buying process and is ALWAYS there to help. I ju His sales tactics are not your typical pushy salesperson. He educates you and guides you through the buying process and is ALWAYS there to help. I just leased my second Mercedes from Kamil and could not be MORE satisfied with his attention to detail! I HIGHLY RECOMMEND KAMIL to anyone getting a car from Mercedes of Doylestown! Over 5 stars if that was possible!! More

Great service I would recommend this dealership to my family members and friends meet my expectations. family members and friends meet my expectations. More

The entire team at MB of Doylestown made my experience fast/efficient/and convenient. From an online submission to fast lane approval to a text from Erica who walked me through the entire process; followe fast/efficient/and convenient. From an online submission to fast lane approval to a text from Erica who walked me through the entire process; followed by a call from Andy in finance. I was in my new car within hours! Let’s also not forget the warm welcome from the staff when my family and I arrived and a “hey, Andy was able to get you an even better rate!” from MaryAnn who also was phenomenal. Also, Hal who was extremely knowledge and made sure all my questions were answered and even made coverage suggestions that were a must add on. Thank you all! I look forward to being a long standing client at MB of Doylestown! More

The team at Mercedes of Doylestown far exceeded my expectations from beginning to end of the sales process. They were exceptionally informed on the specific details of all of their their vehicles as w expectations from beginning to end of the sales process. They were exceptionally informed on the specific details of all of their their vehicles as well as ran the process efficiently! Loved that I did not have to spend all day buying the car! Great experience!!! Thank you to Hal London, Kevin Rodgers, and Johnny Buzoiu! More

Hal made us feel so comfortable and part of the family. His knowledge and enthusiasm about cars gave us ease and excitement about our new car! His knowledge and enthusiasm about cars gave us ease and excitement about our new car! More

What an all around excellent car buying experience. This was our eighth car bought there in 11 years. This was our eighth car bought there in 11 years. More

Very good experience at this dealership. I will say, I never knew where to park when I drove into the entrance, but very minor inconvenience. I will say, I never knew where to park when I drove into the entrance, but very minor inconvenience. More