Mercedes-Benz of Durham

great dealership Purchased my 2020 E350 on January 2020. James Farina was fantastic in getting me the car I wanted. I traded in my 2014 E350 and Jim was able to find Purchased my 2020 E350 on January 2020. James Farina was fantastic in getting me the car I wanted. I traded in my 2014 E350 and Jim was able to find and have on the lot the same car that I wanted, Black on black 4matic. Jim got me the financing that worked for me and we got everything wrapped up in a very short amount of time. I had my previous 2014 serviced a couple of time and the service department is also great. They get the work done on time and at a fair price. More

Awesome James Farina was absolutely tops right from the get go! He was extremely helpful and knowledgeable and helped me make the right choice of car. I am ex James Farina was absolutely tops right from the get go! He was extremely helpful and knowledgeable and helped me make the right choice of car. I am extremely happy with my lovely new car. Everything about it is gorgeous. James was helpful a number of times after I purchased the car. Patient and friendly. Really happy to be a part of the Mercedes family because of James Farina. More

My experience with this Mercedes dealership in Durham was everything! My entire car buying experience was pleasant from start to finish. Jim was fantastic. He listened to my wants with buying my first Merced everything! My entire car buying experience was pleasant from start to finish. Jim was fantastic. He listened to my wants with buying my first Mercedes and he did not push anything on me. He was very outgoing and I really appreciated his hospitality. Definitely recommend! More

I took my car into Mercedes because of suspension issues. They gave me a free rental while they worked on my car. Customer service was fantastic. Car is fixed. I’d use them again in a heartbeat They gave me a free rental while they worked on my car. Customer service was fantastic. Car is fixed. I’d use them again in a heartbeat More

Excellent Customer Service I have leased from Mercedes-Benz for more than 15 years now. My recent lease from Mercedes-Benz of Durham hands down the best customer service. Maryan I have leased from Mercedes-Benz for more than 15 years now. My recent lease from Mercedes-Benz of Durham hands down the best customer service. Maryann Wrenn made this experience very easy and and painless. She found the car I wanted without me having to compromise on color and features. She shared information to save me money and met me at a local dealership to save me time. She made the entire experience pleasurable and communicated with me through every step. Couldn't ask for better sales experience. Thank you Maryann! More

Fast, convenient and accommodating My car was delivered to me as promised. The whole transaction was very easy. Did all of the paperwork at my house. My second car from Mercedes-Benz My car was delivered to me as promised. The whole transaction was very easy. Did all of the paperwork at my house. My second car from Mercedes-Benz of Durham. More

Looking for a car, looking for salesperson, look for James Farina. He won't hand you a glass of wine, but the right answers yes. James Farina. He won't hand you a glass of wine, but the right answers yes. More

Top Notch Sales Experience We were shopping for a used GLC when we walked into the Mercedes-Benz of Durham Dealership. The sales rep we were supposed to meet with was busy with We were shopping for a used GLC when we walked into the Mercedes-Benz of Durham Dealership. The sales rep we were supposed to meet with was busy with another customer. He asked Maryann Wrenn to help us until he was able to join. Maryann was very welcoming and kind. She was very knowledgeable about the vehicles were interested in. It is a pet peeve of mine when I know more about the car than the sales rep and Maryann's knowledge far exceeded mine! We love the look of Mercedes and when the time is right we will be back to work with Maryann. More

Love being here. I worked with Maryann in sales. She is very was very professional and did everything she could to make my buying experience easy. very was very professional and did everything she could to make my buying experience easy. More

Thank you so much Maryann, for your outstanding customer service and going above and beyond; I greatly appreciate all your hard work! You are a 7 🌟 but I am limited at 5... service and going above and beyond; I greatly appreciate all your hard work! You are a 7 🌟 but I am limited at 5... More