Mercedes-Benz of Easton

Bought another MB vehicle from Eric Gray at MB of Easton and the great service continues! Thanks Eric! We’ll be back! and the great service continues! Thanks Eric! We’ll be back! More

Great buying experience Eric Grey was great to work with ! He and the other folks there where very helpful in all regards . ! He and the other folks there where very helpful in all regards . More

Eric and team did a great job in getting me in and out as fast as possible with my new AMG. Could not be happier. fast as possible with my new AMG. Could not be happier. More

Extremely pleasant atmosphere and absolutely no high pressure sales crew. We were offered a fair trade and the price of our new vehicle was also very fair. We will most definitely return for our next ve pressure sales crew. We were offered a fair trade and the price of our new vehicle was also very fair. We will most definitely return for our next vehicle purchase. More

Disappointed they didn't have more inventory, however Eric and Ryan were great to deal with. Eric and Ryan were great to deal with. More

Eric was a phenomenal sales representative to work with I would say the best! I would refer him to all of my friends and family he established that much trust over only a few interactions. When I had concern would say the best! I would refer him to all of my friends and family he established that much trust over only a few interactions. When I had concerns or questions he took ownership to find me answers and reach expedited resolutions to ensure no inconvenience to me. I felt he had my best interest in mind and communicated every step of the way! Very responsive, knowledgeable, enthusiastic about his work, patient and trustworthy! He was willing to go over all numbers and options and went above and beyond to ensure an amazing buying experience he exudes the experiences of a luxury brand. 10/10 sales experiences More

Cody G, Mason, Chris W, and Drew were all phenomenal! Excellent help from each of them! Excellent help from each of them! More

Ron Roberts was the perfect person to talk to he answered all my questions and very nice and helpful and polite good guy all my questions and very nice and helpful and polite good guy More

We bought a 2022 S580 from Mercedes of Easton and it was one of the best car buying experience in our life. We are from NY and we negotiated the car over email and within 2- 3 emails I was able to make a de one of the best car buying experience in our life. We are from NY and we negotiated the car over email and within 2- 3 emails I was able to make a deal on the car. My sales person was Eric Gray. Mr Gray was very polite, professional and he really surpassed my expectation about a car dealership. NY dealers should learn how to treat and deal with customers from them. I sure will return to them for my next car even though I am from NY. It was the most pleasant experience we had. Eric , Ryan and Mr Patel really made an impression of how a dealership should operate. We would definitely recommend this dealership to all our friends and relatives without any hesitation More

During a local trip, the warning lights indicating a suspension malfunction displayed on the dash. I immediately called Roadside Assistance, and was instructed to go to the nearest Mercedes-Benz dealers suspension malfunction displayed on the dash. I immediately called Roadside Assistance, and was instructed to go to the nearest Mercedes-Benz dealership for a cursory check to avoid any potential damage due to the vehicle suspension warning from the vehicle's computer. Despite a call from me and the MBUSA Customer Assistance Center, I was not able to get the local dealership to take a quick look at the vehicle. I was told to take my vehicle home and stop driving it. I then called my designated Service Manager, Chris Wilkoski, at Mercedes of Easton. I shared the warning display with him, and we agreed that the vehicle needed to be assessed right away to avoid any potential damage. From there, we arranged to have the vehicle transported to Mercedes of Easton, and Chris took care of everything associated with the suspension issue...and also included the completion of upcoming scheduled service. A complete assessment of the vehicle was also done to ensure that there were no other issues with my vehicle. I was able to return 2 days later, via a one-way rental that I paid for, to pick up my vehicle. I also did not mind paying the $200 fee to have Mercedes of Easton service my vehicle. Chris and his team perform their services with an impeccable attention to detail. The peace of mind I get whenever Mercedes of Easton services my vehicle has made my experience with purchasing and owning this vehicle an extremely positive experience. His "can do" attitude enables me to rest assured that whatever I encounter during my ownership of this vehicle will be addressed properly and with an appropriate sense of urgency. All Mercedes Benz dealerships and service departments are not equal in the level of customer care they provide. This is why I will not have my vehicle serviced by any other dealership except Mercedes Benz of Easton. Chris and his team have earned my trust, and have shown the type of superior performance I expected to receive for one of the best cars on the road...Mercedes-Benz. If I decide to purchase another Mercedes Benz, it is highly probable that I will purchase it from Mercedes Benz of Easton. More