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Mercedes-Benz of Easton

Columbus, OH

4.7
624 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 624 reviews

September 27, 2015

A great car buying experience We have bought several cars over the years, and it's usually a long dragged out process. But NOT with Mercedes Benz of Easton and CJ Sexton. It was More

by Thomas & Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2015 -

Mercedes-Benz of Easton responded

Thank you for taking the time to share your recent purchasing experience with us here at Mercedes-Benz of Easton! We are thrilled to hear that CJ was able to provide you with an exceptional experience and hope that you will enjoy your new ride! Please don't hesitate to let us know if there is ever anything that we can do for you!

September 27, 2015

Recommended uneeded service I recently took my Mercedes ML to. Germain. Of Easton for the repair of the wheel speed sensor which was fixed adequately but the dealer recommended More

by RAP1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Powell
Sep 30, 2015 -

Mercedes-Benz of Easton responded

We sincerely apologize if you were not satisfied with the services that you received from us here at Mercedes-Benz of Easton. It is our intent and our responsibility to ensure that our customers are accurately informed on the status of the vehicle once inspected by our Technicians. The recommendations provided to you are in fact recommendations so that you are fully aware as to what may need to be addressed in the future. We feel that it is the best practice to share this information along the way to help eliminate (if possible) surprise repairs in the future. Recommendations made are based on Mercedes-Benz specifications and any and all decisions to proceed with repairs are at the discretion of our customers. We do apologize for any disconnect in communication, and we hope for the opportunity to earn your business and your trust again in the future.

September 25, 2015

Excellent Service! CJ Sexton was Great! He truly provided the Ultimate Car Buying Experience! CJ you're the Best!!! Thank you CJ, and thank you Mercedes Benz of Eas More

by happyowner.ml350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2015 -

Mercedes-Benz of Easton responded

Congrats on your recent purchase! We truly appreciate your positive feedback, and we look forward to working with you again in the future!

September 22, 2015

The best car buying experience Car buying was an absolute pleasure here at Mercedes Benz of Easton. CJ was our salesman, super nice, explained everything to me and my wife very thor More

by Bkampli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Longenecker, Jason Dwyer
May 23, 2016 -

Mercedes-Benz of Easton responded

Your satisfaction is our top priority, and we are excited to hear how much you enjoyed your time with our team! We appreciate your outstanding ratings and recommendations and hope you love your new vehicle! Let us know if we can help with anything else! Best Regards, Scott Morrison General Manager

September 18, 2015

Raising the Bar Having bought cars at several dealerships over time, this one delivers quality service and products across every indicator: helpfulness, attention, k More

by Lehrerin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Eddie Powell, Shawn Crace
May 23, 2016 -

Mercedes-Benz of Easton responded

Thank you for your continued business and kind words regarding your experience with Eric. We know you are going to love the C class and look forward to our continued relationship. Best Regards, Scott Morrison General Manager

September 04, 2015

Laid back buying experience I had the opportunity to work with CJ Sexton on the purchase of my Mercedes Benz ML350. He made the experience easy without any high pressure sales ta More

by Charles R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2015 -

Mercedes-Benz of Easton responded

Congratulations on your new ML350!! We are so happy to hear that CJ was able to assist in making your Mercedes-Benz of Easton experience a positive one! We value your business and your overall satisfaction as a Germain customers, and we look forward to providing you the best service throughout your entire ownership!

September 02, 2015

Great experience. Went above and beyond! The experience exceeded my expectations. I worked with multiple people throughout the process and each individual went above and beyond to make sure I More

by Jongiganti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Jacob, Richard Renner
Sep 07, 2015 -

Mercedes-Benz of Easton responded

Thank you for taking the time to share your Mercedes-Benz of Easton experience! We are happy to hear that you were able to work with several members of our Team, and received the same exceptional service from each one! We truly value your overall satisfaction and look forward to working with you again in the future!

September 01, 2015

Eric is cool Eric help make this experience very easy and one to remember. Eric also keep in touch post-sale and takes care of matters in a expeditious manner. Gre More

by Rell1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
May 23, 2016 -

Mercedes-Benz of Easton responded

We appreciate the positive feedback regarding your experience with Eric as well as your business. Best Regards, Scott Morrison General Manageer

August 31, 2015

Professional Sales Appreciated Eric's salesmanship and follow through was impeccable. Enjoyed buying another Mercedes from him. It was a pleasures dealing with such a professional More

by Kimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Hinkle, Eric Gray
Sep 07, 2015 -

Mercedes-Benz of Easton responded

Your great feedback on Eric is very much appreciated! We are happy that he was able to provide the level of service that we proudly stand behind here at Mercedes-Benz of Easton! Please don't hesitate to let us know if there is ever anything that we can do for you!

August 29, 2015

EXCEPTIONAL! Eric was friendly, efficient, and diligent in taking care of my individual needs. He ensured I had a positive purchase experience from beginning to en More

by rrbyrd69
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Sep 07, 2015 -

Mercedes-Benz of Easton responded

Thank you for your business and for taking the time to provide feedback! We are thrilled to hear that Eric was able to assist in a positive purchasing process, and we look forward to working with you again in the future!!

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