Mercedes-Benz of Easton

Michelle Johnston was my service advisor and she did a great job! I brought my vehicle in for a service and she kept me updated through out the entire process. It needed a couple extra items and she mad great job! I brought my vehicle in for a service and she kept me updated through out the entire process. It needed a couple extra items and she made sure I new exactly what was needed and how long it would take. She was excellent from start to finish. I highly recommend Michelle in the service department and Germain Mercedes for all my service needs. More

Shawn was great to work with at the Smart dealership of Easton. He was honest and up front and did a lot of work to find the exact car I wanted. While it didn't seem like an easy find Shawn was great wit Easton. He was honest and up front and did a lot of work to find the exact car I wanted. While it didn't seem like an easy find Shawn was great with communication to me and kept us informed on the quest for this Smart Car. Shawn is knowledgeable and quickly responded to any questions I had in the interim. Delivery was on time if not earlier than he predicted and he'll leave you with the feeling you are getting the best deal he can do for you. A very pleasant experience as it should be. Thanks! More

this is the second car we have purchased from Brandon. He is very responsive and easy to work with. Any issues are always addressed very quickly. He knows the brand very well and is always willing to answer is very responsive and easy to work with. Any issues are always addressed very quickly. He knows the brand very well and is always willing to answer any questions. I look forward to working with him in the future. More

Thank for the attention to detail and customer focus service. > TIme and understanding to help resolve the issue as quickly as possible > Worked to communicate updates and scheduling using bes service. > TIme and understanding to help resolve the issue as quickly as possible > Worked to communicate updates and scheduling using best touch points based on information needed/shared Great service! Again, Thank you! More

I made contact with Brandon via phone twice before coming to the dealership. He was able to provide me with informatin regarding the car and the car's history. When I visit the dealership, he had the car i to the dealership. He was able to provide me with informatin regarding the car and the car's history. When I visit the dealership, he had the car in front ready for a test drive. Brandon was able to get my vehicle trade-in promptly appraised so we could negotiate for the purchase of the new car. Brandon assisted me through the negotiations and was very polite. This was a very low stress negotiation, unlike other dealerships. Once we had an agreement, Brandon and his staff were able to get me a loan through my personal bank at a great rate. Overall, Brandon did a great job. He was very informative sensitive to the needs of his customer. More

Brandon Bayer was the employee we worked with. Brandon Brandon Bayer was the employee we worked with. Brandon was very kind, compassionate and very knowledgeable about his product. There wasn’t anything Brandon Bayer was the employee we worked with. Brandon was very kind, compassionate and very knowledgeable about his product. There wasn’t anything that I asked, he didn’t know. The treatment/response that I have received from German Mercedes Benz is absolutely WONDERFUL! I have recommended Brandon and this facility to a couple of friends. BRANDON BAYER you are the BEST! Keep up the good work! Thank you again, Theresa Hodges Proud Owner More

Because of our large family, we decided to check out the Sprnter. Not only was their product impressive, but we were also impressed with the responsiveness of Shawn Crace, our salesperson. He helped us exec Sprnter. Not only was their product impressive, but we were also impressed with the responsiveness of Shawn Crace, our salesperson. He helped us execute the sale quickly and made sure we were happy with our vehicle. I really appreciate his assistance, knowledge and excellent service. More

Brandon was very ez to work with and friendly.Helped with inspecting car for me because of site on seen purchase from Reno Nevada.Recieved shipping info from shipper promply and talk to driver on his arrival inspecting car for me because of site on seen purchase from Reno Nevada.Recieved shipping info from shipper promply and talk to driver on his arrival time to Reno.Was very pleased with condition of car except missing passenger screen knob? Thanks Tim More

Shawn did an awesome job looking after my daughter with her new Smart Car. I would recommend him to anyone who is interested in a professional salesperson and a very good experience in car shopping. I her new Smart Car. I would recommend him to anyone who is interested in a professional salesperson and a very good experience in car shopping. I sold cars for 5 years with Niello Audi in Sacramento and know what a professional courteous sales experience looks like! Go with Shawn!!!! More

Eric is more of a car professional than his title of "sales consultant" would suggest. I just bought my first Mercedes, and Eric’s attention to detail, follow-through, and overall knowledge about the au "sales consultant" would suggest. I just bought my first Mercedes, and Eric’s attention to detail, follow-through, and overall knowledge about the automobile lent itself to the mystique and status of owning a Benz. I would undoubtedly recommend Eric as a professional and as an intelligent, savvy salesman. More