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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.5
2,201 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,201 reviews

December 04, 2022

Dealership was very accommodating And made the whole repair process easy and quite smooth. They even provided me with a car so I could work. More

by TANYA.BARNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Dec 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know Matt and our team earned a 5 star review!

December 03, 2022

Reliable,Trusted company. Personnel are helpful accommodate costumer on time.Thanks to their job well done. More

by ROGERGLO71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

December 02, 2022

Gayton. Our service manager does a fantastic job keeping us informed and is always fair More

by kenthallmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Dec 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Gayton with a 5 star review!

Dec 05, 2022 -

kenthallmeyer responded

Gayton, Best service person I have worked with in 40 years. Thanks for making each service experience so painless Kent H

November 28, 2022

I was very impressed with the quality of the service of the company in El Dorado Hill Mercedes Benz. More

by zachary.forte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Nov 29, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the great review!

November 27, 2022

This is the 5th vehicle I purchased from Mercedes Benz of El Dorado Hills and have always been pleasantly pleased with the service I receive. More

by tory1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Mike Lynch, David Kaplan, Matt Coats, Chad Wessling, Zachary Shiner
Nov 30, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!

November 23, 2022

Dave has Great customer service! Goes above and beyond! Squeezes my car in as best as he can. Sends a technician to take care of my second car (Mercedes’) when I am stranded. He give More

by briksulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Nov 26, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing David with a 5 star review!

November 22, 2022

Was impressed with attention to detail and quality of work. Far better customer service than MB of San Jose. Looking forward to my next visit. More

by topdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Nov 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

November 22, 2022

The whole experience was great. Fadi was excellent in following us up and giving update at every step. The finance guy was helpful in getting a good interest rate. More

by segunolusola1
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

November 21, 2022

My service advisor. Matt Coats is always super friendly and great at communicating with me all the way through the process. More

by gmiller4652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Koett, Matt Coats
Nov 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business!

November 18, 2022

They are very friendly and takes time to explain and clarify client’s questions in a timely manner. More

by omolola_a@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson, Jessie Choong
Nov 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 stars!