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Mercedes-Benz of Eugene
Eugene, OR
84 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 84 reviews
October 05, 2023
Great customer service, Matt is a fave! Always making sure my needs are met. Always nice to have my car spiffed up before they return it as well! Always making sure my needs are met. Always nice to have my car spiffed up before they return it as well! More
by JENNE0
Verified Customer
Helpful October 05, 2023
Shawn is really consistent and helpful when I come in for maintenance. I drive from Bend and so getting service done same day is crucial. The team does a great job making sure I get great care and am safe maintenance. I drive from Bend and so getting service done same day is crucial. The team does a great job making sure I get great care and am safe on the road. More
by nelson.ad05
October 03, 2023
Great service and great customer service. My car is running great and they return it super clean. My car is running great and they return it super clean. More
by A.Pena
Employees Worked With
September 28, 2023
Jayson is excellent in explaining issues and correction path! Work was done on time and complete path! Work was done on time and complete More
by GOVERGAR
September 23, 2023
Great service and staff. Helpful, knowledgeable, prompt. My SUV was washed and cleaned and looked great when I picked it. Helpful, knowledgeable, prompt. My SUV was washed and cleaned and looked great when I picked it. More
by RAYMOND.NEHL
September 23, 2023
Brought my Sprinter in for its regular annual service, they also repaired a recently burned out headlight and some rodent damaged insulation in the engine compartment. It's a no-hassle experience going th they also repaired a recently burned out headlight and some rodent damaged insulation in the engine compartment. It's a no-hassle experience going there, and I really appreciate the good work they do for me. I will continue to use them for all my Sprinter service needs. More
by jimswirz
Employees Worked With
September 23, 2023
I've purchased cars from dealers where I wouldn't use their service their service department because I didn't trust them. I've purchased several several Mercedes from MB of E. No pressure. Totally ple their service their service department because I didn't trust them. I've purchased several several Mercedes from MB of E. No pressure. Totally pleasant experience, every time. Service department is excellent. Matt is easy to work with and efficient. More
by JAZZMEOW
Employees Worked With
September 22, 2023
excellent service all around keep up the good work great place to take your car place to take your car More
by ANIMALGIG
Employees Worked With
September 22, 2023
Jason continues to provide excellent customer service and support and the technicians very efficient and skilled with their diagnostics and repairs. Although I could find local mechanics who would do th and support and the technicians very efficient and skilled with their diagnostics and repairs. Although I could find local mechanics who would do the work for less, I trust Jason and his team to provide the most reliable and skilled service available for my Sprinter Van. I also appreciate MB of Eugene to provide a loanwe since I come 2 hrs away for their service. Thank you! More
by STERNBERGJIM
Employees Worked With
September 21, 2023
The service department of Eugene's Mercedes Benz met our every need! The team met us immediately upon drive-up, their greeting was extremely courteous and friendly. They listened to our needs, explained th every need! The team met us immediately upon drive-up, their greeting was extremely courteous and friendly. They listened to our needs, explained the work that needed to be done. And most importantly - they fulfilled all tasks correctly the first time. Well done. We also very much appreciated the absolutely clean car that was returned to us!!! More
by ATMCS
Employees Worked With
