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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.6
132 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 132 reviews

June 22, 2026

The staff is professional and courteous. Their AI “staff” needs some additional training. I had some difficulty trying to reschedule an appointment. I think it’s important to notify indiv More

by cheba323
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Vazquez
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Jun 23, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for taking the time to share your feedback. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mercedes-Benz of Fairfield. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

Jun 23, 2026 -

Mercedes-Benz of Fairfield responded

It's great to hear that Miguel, Amanda, and our team were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Fairfield! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 21, 2026

Great Customer service and quick response. ! Really attentive salesman. Highly recommend it if you’re nearby or even far . More

by marcosmares23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Mercedes-Benz of Fairfield responded

Thanks for sharing about your experience with Mercedes-Benz of Fairfield. Jessica and our team appreciate your business and hope to see you again soon! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 19, 2026

Selected the car on the internet. Made an appointment. Showed up at 10am. Drove the car. Agreed on a reasonable price. Signed papers. Wrote a check. Left with the car about noon. All More

by tcstg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Misha and Mike
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Jun 19, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing how smooth and efficient your experience was ordering and driving home your new Mercedes-Benz GLE 450. We’re thrilled everything was handled seamlessly with just one person guiding you from start to finish. Enjoy every mile in your new ride! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 19, 2026

Came in for tire. When got home noted on paperwork other tires needed replacement. Was never advised while in shop. Now inconvenienced for a return trip. Tech cal More

by bruceyeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 22, 2026 -

Mercedes-Benz of Fairfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

Jun 23, 2026 -

bruceyeager responded

Hopeful when return with 7am appointment for other tires it doesn’t take entire day to complete. And I will strive in future to request notification if additional service recommended while in shop to possibly avoid additional trips in. Lyft ride home and on return to dealership was very prompt.

June 19, 2026

It was a truly great experience. Courteous technicians, clean and comfortable environment, outstanding mechanic service. More

by rushlovern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Virgil
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Jun 19, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience. It’s wonderful to hear our technicians were courteous and that you found the environment clean and comfortable. We’re glad your Mercedes-Benz E-Class received outstanding service and look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 17, 2026

Good work under the warranty and the check engine light is off now. Too long a wait for the parts. No curtesy vehicle available. More

by benjamin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Jose Martinez
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Jun 18, 2026 -

Mercedes-Benz of Fairfield responded

We are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 17, 2026

Very courteous and professional staff. Very accommodating to customer needs. It was easy to make an appointment. More

by Wally Najera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff - Mark Mallanao
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Jun 17, 2026 -

Mercedes-Benz of Fairfield responded

We’re glad our team’s courtesy and professionalism met your expectations. It’s great to know arranging your Mercedes-Benz GLE 350 service was simple. We appreciate your trust and look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 17, 2026

Alondra was amazing! We did all the approvals and trade in value from home and I went to pick it up, handed over my keys, car and grabbed my other keys and was on my way More

by Sarinaleerealestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra
Report | Print
Jun 17, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted you could complete approvals and the trade-in process from home and pick up your Jeep in just 15 minutes. Even without a test drive, it’s wonderful your Jeep is running smoothly and our team made the experience effortless. Thank you for trusting us, and we look forward to helping with any future needs. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 16, 2026

Mercedes-Benz of Fairfield always provides professional and courteous service every time I bring my vehicle for service. Nicolas Vigil deserves a shout-out for his great professionalism and great customer More

by Ronnie Hirang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sajad Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Vigil
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Jun 17, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted our service team has been consistently professional and courteous. Thank you for recognizing the exceptional customer care you experienced. We appreciate your trust in Mercedes-Benz and look forward to your next visit. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 16, 2026

My car was returned with the engine light on. However, I bring my car after one week and they fix it. More

by JRUIZSAEZ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jun 16, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with your Mercedes-Benz GLB 250. We apologize for returning it with the engine light on and appreciate you bringing it back so we could correct the issue. We’re glad it was fixed promptly and appreciate the 5-star rating. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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