Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.7
160 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
Contact Dealership

2950 Auto Mall Parkway

Fairfield, CA

94533

Directions

Filter Reviews by Keyword

repair inspection fob

By Type

Showing 160 reviews

March 31, 2026

The guys at the sprinter shop were fantastic. Especially Jose. They made me feel pretty comfortable. I appreciated the video of the inspection of my rig and the explanation for each recommendatio More

by firezin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (JD) Martinez, Tony Danai
Report | Print
Mar 31, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear our Sprinter service team helped you feel at ease with the inspection video and clear recommendations. We appreciate you sharing your five-star feedback. We look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

Very great service will come back in get more work done with you guys love you’re business More

by andersontyechua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Fairfield responded

Angelina and our team are delighted the service on your AMG C 43 met your expectations. We look forward to taking care of any future work on your vehicle. Thank you for choosing us. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

Professional friendly knowledgeable convenient makes customers feel important impressive trustworthy consistent accommodating state of the art environment More

by Qtalentcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark M., Luis
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Fairfield responded

Your feedback highlights our team’s professional, friendly, and knowledgeable approach, and we’re pleased you experienced efficient service in our modern facilities. We’re glad you felt well cared for during your Mercedes-Benz service. Thank you for trusting us with your vehicle. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

VEry easy process and good communication from service advisor everything went smoothly Vehicle was done on n time and happy with all services More

by oneknok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted the service process for your Mercedes-Benz E-Class went smoothly with clear communication. It’s great to hear your vehicle was completed on time and that you’re pleased with all aspects of the service. Thank you for trusting us with your service needs. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

The service is good, it’s overpriced for the labor and I don’t think they should add all this extra stuff to the service trying to make more money. More

by Marie A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Report | Print
Mar 31, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Marie, feel free to contact us at your convenience. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

Fabulous service, I was informed of every little detail by Mark in the Service Department, he was knowledgable and very kind. William picked up and delivered my car with the courtesy of a friend. Thank y More

by sktemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and William in the Service Department
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your feedback. We’re delighted our service team kept you informed at every step and that pick-up and delivery felt seamless. It means a lot that you trusted us with your Mercedes-Benz GLA 250. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

October 26, 2025

Excellent service great job truck is the best in the west bay area and world More

by denavarro04
Recommend Dealer
Yes
Employees Worked With
Darion Jr Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2025 -

Mercedes-Benz of Fairfield responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Fairfield. We appreciate your business and hope to see you again soon! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

October 26, 2025

I was kept abreast of the progress of my vehicle maintenance in a timely manner. More

by chpgramps57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 26, 2025 -

Mercedes-Benz of Fairfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

October 25, 2025

My service advisor was very helpful got me in and out with a loaner vehicle and they got my Mercedes fixed. More

by selectklw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2025 -

Mercedes-Benz of Fairfield responded

Thanks for sharing about your experience with Mercedes-Benz of Fairfield. We appreciate your business and hope to see you again soon! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

October 25, 2025

Mark did an amazing job of handling a warranty claim for me! He made sure that I had alternative transportation and communicated with me every step of the way. Love that guy!! More

by tillkerri8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Report | Print
Oct 25, 2025 -

Mercedes-Benz of Fairfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Fairfield, we look forward to having you as a valued customer for many years to come! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

1
...
13
14
15
16