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Mercedes-Benz of Fairfield

Fairfield, CA

4.7
78 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 78 reviews

April 17, 2026

The experience when delivering my vehicle was amazing the team was very friendly and courteous. More

by rosemaryberdiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 17, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear your delivery experience was amazing and that our team treated you with such friendliness and courtesy. Thank you for trusting us with your Mercedes-Benz. We look forward to serving you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

Very good service and wonderful set up for making things easier for me. Getting a loaner was superbe More

by gerald.alcindor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Mercedes-Benz of Fairfield responded

Delighted to hear our service setup made things easier and that the loaner met your needs. Thank you for trusting us with your Mercedes-Benz GL-Class. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 15, 2026

Good service great customer service and the snacks are very convenient when your waiting in the building More

by ilanga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Apr 16, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for choosing Mercedes-Benz of Fairfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

Very helpful. I really liked the inspection video. Excellent communication and great follow-up. Willing to accept after-care questions. More

by JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Dept)
Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for the five-star review. We’re glad the inspection video and updates made the service process clear and that our team followed up to address your questions. Feel free to reach out with any after-care inquiries about your Mercedes-Benz. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

I really like working with those guys I've been working with them since 2017. I trust them great service. You have a nice new location and Tony is very very knowledgeable and great person to work with. I t More

by bruce68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
this is not working for me
Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for your loyalty since 2017 and for trusting us with your Mercedes-Benz Sprinter 2500. We’re delighted our new location and knowledgeable team continue to meet your expectations. We look forward to supporting you on your next visit. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

Excellent service. Particularly Mark and Alex were very very helpful. Service dept. was eccellent in sending a loner and fixing my car More

by nkrau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your five-star experience with our service department. We’re pleased the loaner car and thorough care for your Mercedes-Benz GLA 250 met your expectations. We appreciate your feedback and look forward to serving you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

Very professional, courteous and prompt. The staff was also very personable and attentive. I would recommend them to others More

by delli11325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

We appreciate you highlighting our team’s professional, courteous and prompt service for your Mercedes-Benz GLC 300. It’s great to hear our staff was personable and attentive throughout. Your recommendation means a lot and we look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

Always a pleasure going to Mercedes Benz of Fairfield. Trustworthy and pleasant to deal with. Never have a problem. More

by MATHEW.ROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Danai
Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to know that each visit is of value. We’re pleased that our service team delivered a reliable experience for your Mercedes-Benz Sprinter 2500. Thank you for your trust and we look forward to your next visit. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 13, 2026

Very satisfied and happy that the dealership service center accommodated the deal price I booked for a set of tires plus alignment. It was expired from the promo period when I showed up at the service c More

by luckyguy726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 13, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for trusting our service center with your Mercedes-Benz EQB 300 for new tires and alignment. We’re glad we could honor the price you booked and get everything sorted smoothly. We look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 13, 2026

Staff was professional, knowledgeable and establishment felt very welcoming. I also appreciated the inspection check and car detail service. More

by Y_CROSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vigil, receives 5 stars from me.
Apr 13, 2026 -

Mercedes-Benz of Fairfield responded

We’re glad our team delivered a professional and knowledgeable experience in a welcoming environment. It’s great to hear the inspection check and car detail service met your expectations. We look forward to caring for your Mercedes-Benz again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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