Mercedes-Benz of Foothill Ranch

No response I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager let I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager letting me take a car home for my wife to try Made multiple attempts to contact joh no success Received call several days later from dealership to ask how visit went Told the young lady my experience and lack of communication and she was shocked and said she would investigate After a week still no response Either I looked like I couldn't afford the car and they didn't want to bother More

Great Experience! I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient wi I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient with us, did not pressure me and found me the exact car I wanted. To be honest, we were back and forth between MB and BMW and I cannot even compare the experience between the two. MB Foothill Ranch was 100 times better for customer service and just an all around better experience. I've also heard from many friends Foothill Ranch was MUCH better than Fletcher as a side note. If you go here work with Rob, you will be very very happy!!! More

Car purchase Just wanted to share it was a pleasure to deal with Omar. He was very tentative. Went over and above to make the deal happen. Thank you for the outsta Just wanted to share it was a pleasure to deal with Omar. He was very tentative. Went over and above to make the deal happen. Thank you for the outstanding hospitality. More

Awesome Just want to give Praise to Foothill Ranch Mercedes Benz, especially to Ed Ismail, a outstanding human being, you just don't find this kind of dedicat Just want to give Praise to Foothill Ranch Mercedes Benz, especially to Ed Ismail, a outstanding human being, you just don't find this kind of dedicated service from people in general these day's. I have purchased 2 vehicles with pleasure and ease of my transaction from FRMB, and looking to purchase my third!! Keep up the outstanding service you're #1 in my book. More

Best Service Rep Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many t Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many times, including just as he was about to leave for the day a few weeks ago he stayed to accommodate an urgent request. He waited for us to arrive there, he had all necessary paper work ready for me to sign, a rental car was ready as well. When we call to make an appointment with David whether it is a scheduled service or not he always does his best to have the car ready ASAP depending on what service is needed. If we need a rental the rental rep is always polite and courteous and efficient. We are very pleased with MBFR they also have great car wash guys. We have purchased one car there and plan on buying another one in the future. We also recently bought an extended warranty for one of our cars, even with that the service has never been any different, whether new or old warranty or not. Always consistent service, More

John went above and beyond I wanted a very hard to find E-350. My credit union contacted John Harnett. He found the car and delivered it to me in San Diego in person. About a I wanted a very hard to find E-350. My credit union contacted John Harnett. He found the car and delivered it to me in San Diego in person. About a week later I couldn't get the garage door opener programmed. He drove down again and programmed it. Then my wife had a list of questions. John spent a couple of hours showing us the car again. Thanks John. I will definitely refer my friends and family to you. More

The best place to buy a car The best customer service on the planet! No pressure, very transparent and I will be a customer for life. I recommend Peter and this dealership to all The best customer service on the planet! No pressure, very transparent and I will be a customer for life. I recommend Peter and this dealership to all my friends and family!! Go see Peter if you are looking for a new car!!!!!!!!!!!!!!!!!! Thanks Peter! Rand Keast More

Peter P. is the best! Love my new car! Amazing customer service. Peter went above and beyond the call of duty to help me get into my new Mercedes. This location has a large selection of car Amazing customer service. Peter went above and beyond the call of duty to help me get into my new Mercedes. This location has a large selection of cars to choose from and they have an A list team to help you. I'll be suggesting this dealership to anyone who's looking into purchasing a Mercedes, all thanks to Peter P. I'm a very happy customer! More

Amazing dealership Great experience at mercedes benz foothill ranch. The building structure is amazing. There is a store inside to buy merchandise nice seating area the Great experience at mercedes benz foothill ranch. The building structure is amazing. There is a store inside to buy merchandise nice seating area they even offer complimentary coffee.The staff here is unlike the typical carsales persons trying to rip you off. They are friendly, personable and make you feel like family. When it got to the paperwork they try to get you the best deal possible. I traded in my 06 nissan altima and got a great deal for my down i didnt need to put any cash down. There are also a great selection of cars not just benz but others too. I got my infiniti here and i love it. Ed Ismail helped us out so much. I will return for my next car which they are holding for me in their showroom. THANKS ED! More