
Mercedes-Benz of Foothill Ranch
Foothill Ranch, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My ML 350 I bough a 2014 ML 350 today. I have shopped around more than 5 dealerships in 50 miles radius near my home. The agent Nima is the first and the only a I bough a 2014 ML 350 today. I have shopped around more than 5 dealerships in 50 miles radius near my home. The agent Nima is the first and the only agent who send me the quote throughout the email. He is a honor nice guy. He was off today, until I told him I would be there. His manager is good too, has excellent costumer service. But I forgot his name...Anyway, I would recommend this dealer for my friend. They really made the buying process easy than ever. More
Mercedes -Benz of Foothill Ranch "My experience at Foothill Ranch Mercedes-Benz was wonderful. From start to finish my salesman Hooman Keyvan ensured that everything went along very s "My experience at Foothill Ranch Mercedes-Benz was wonderful. From start to finish my salesman Hooman Keyvan ensured that everything went along very soothly and that the whole experience was stress free. I would highly recommend that for any one who wants to buy a new or used Mercedes-Benz go to Foothill Ranch and ask for Hooman Keyvan - he is very professional and knowledgeable!" Kind Regards, Jennifer Connelly More
Positive new car experience I had taken my 21012 E350 in for service and had an opportunity to drive the 2014 E350. I worked with Hooman and it was a pleasure. He was respectful I had taken my 21012 E350 in for service and had an opportunity to drive the 2014 E350. I worked with Hooman and it was a pleasure. He was respectful and courteous, not pressuring me at any time. While it took me a week to make a decision, I was confident that Hooman was presenting a good and fair deal. He is very knowledgeable about all aspects of cars. He understands how complicated the electronics are and was very patient in explaining all the details to me. His professionalism and expertise has earned my business for any future purchases and referrals. More
Thank you Hooman Keyvan for an amazing experience buying my first non mommy car! You were so kind and knowledgeable about the car. Thank you for taking the tim Hooman Keyvan for an amazing experience buying my first non mommy car! You were so kind and knowledgeable about the car. Thank you for taking the time to allow me to learn about the car as well... I will refer all my friends and family! Thank you, lisa salyer More
Great buying experiense at Foothill Mercedes-Benz dealership I truly had great experience and enjoyed buying my new 2014 Mercedes-Benz C-250. The level of professionalism from Sales (Hooman Keyvan) and non pres I truly had great experience and enjoyed buying my new 2014 Mercedes-Benz C-250. The level of professionalism from Sales (Hooman Keyvan) and non pressure process was like you are not in a dealership. Felt like I was getting treated in a 5 star Hotel.... From GM to Finance manager all were nice and professional too. They clean my car like shiniest car in the lot. We got offered multiple time bottle water and Coffee and tea!!! Also I have life time free car wash at the Foothill Mercedes-Benz dealership that I can use for my Black color car anytime that I like:):) Overall 5 stars - for customer service, Value and enjoyable experience. If you want to save time and get this kind of experience ask for HOOMAN. More
Poor customer service Unresponsive. No commitment to meet promises that were made or to return customer calls. Booked a GL 450 through the, paid a $1000 in deposit and was Unresponsive. No commitment to meet promises that were made or to return customer calls. Booked a GL 450 through the, paid a $1000 in deposit and was told that I would get the car in 8-10 weeks. It's week 9th no indications on delivery dates. All inquiries are unanswered. 2 VM's left and no answer. More
Stellar Service | Highly recommend this dealership I appreciate the outstanding customer service that Assistant Manager Jean Youkhaneh provided. It was stellar! I borught my E350 in for service and I I appreciate the outstanding customer service that Assistant Manager Jean Youkhaneh provided. It was stellar! I borught my E350 in for service and I was actually able to receive same day service, Jean kept me informed of my estimated wait time, came and found me in the waiting room to update me and had my car completed and washed while I worked at the business desk. To top it off he walked me out to my car and handed me an ice cold bottled water for the road on a warm day. Foothill Ranch Mercedes really takes great pride the extra attention to detail and it makes all the difference. Jean was courteous, efficient and greets his customers with a warm smile! I have bought several cars from Mercedes Benz and will continue to do so ….all because of the customer service I receive from my purchase to maintenance repairs. What a great team they have put together to makes customers feel respected and valued. Best, Cynthia Corbett More
A friend had recommended Moe to me after I was in a car accident and needed to buy a new car in less than a week. After meeting Moe, it actually took less than 48 hours to have a CPO car in my possession. accident and needed to buy a new car in less than a week. After meeting Moe, it actually took less than 48 hours to have a CPO car in my possession. Moe was knowledgable, helpful, and thorough. I will be keeping this car for a while, I hope, but when I am ready to purchase another MB, I will definitely work with Moe again. More
Taking in a car for service is not usually easy nor pleasant. However, MBFR and David Gover specifically, make it as painless as possible. The work on my car is completed in a timely and cost-effectiv pleasant. However, MBFR and David Gover specifically, make it as painless as possible. The work on my car is completed in a timely and cost-effective manner. David always greets me with a smile. He also exactly explains the process in which my car will be handled. I will forever and for always take my car to MBFR for service. Thank you, David! More
I was pleased by the service and care given to me by Ed and Ramsey in finance and Derek in sales. After being at the dealership for several hours (with child in tow) we were ready to drive home (to the Pal and Ramsey in finance and Derek in sales. After being at the dealership for several hours (with child in tow) we were ready to drive home (to the Palmdale, CA almost a million miles away) and I had forgot to bring my checkbook. Derek drove the car to me the following day(on his day off) and we completed the deal. I would highly recommend this team again. I had been discouraged after reading some other reviews by African-Americans and the O.C. is notoriouly racist, but I got excellent treatment at Foothill Ranch and look forward to going back in a few years to get my next Benz. Cons: I was not happy with the price I was given for my trade. Pros: I almost got the payment I wanted...just $100 over budget (i'll survive) They got me a great interest rate even with my not so great credit...Thanks Ed Derek did what he said he would, I drove off the lot with a GL!!!! More