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Mercedes-Benz of Gainesville
Gainesville, FL
742 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 742 reviews
May 29, 2021
Our experience with Tom can be summed up into one word, “outstanding”. My wife and I had the pleasure of working with Tom this weekend and he was and absolute gentleman from start to finish of the sale. We “outstanding”. My wife and I had the pleasure of working with Tom this weekend and he was and absolute gentleman from start to finish of the sale. We had been working with Tom over the past week via internet lead and he went above and beyond sending us videos and photos making our decision to drive up from Tampa worthwhile. Tom exemplifies a true professional and we would work with him again and again in the future. More
by Kevin Ulrich
Employees Worked With
May 25, 2021
The dealership was wonderful. Did the deal professionally and timely. Ever mad any kind of promise that was not kept. Sheldon was awesome. Keep it up guys. You Rock! and timely. Ever mad any kind of promise that was not kept. Sheldon was awesome. Keep it up guys. You Rock! More
by TK
Employees Worked With
May 24, 2021
Professional and best in class customer service. I couldn’t be more pleased! You can definitely count on me and my family as repeat business! couldn’t be more pleased! You can definitely count on me and my family as repeat business! More
by Emvela
May 24, 2021
I have dealt with the finest dealers around the country and these guys are tops for service, follow up and integrity . I can text them at 11pm and actually get a reply. Great people. Drake is the best and these guys are tops for service, follow up and integrity . I can text them at 11pm and actually get a reply. Great people. Drake is the best More
by phteplen
Employees Worked With
Drake Moore
May 24, 2021
Extremely pleased with service provided by Drake. Spent extra time looking for car that was not readily available on the lot and I ended up buying that car. Very nice, smart and not pushy. Excellent experi extra time looking for car that was not readily available on the lot and I ended up buying that car. Very nice, smart and not pushy. Excellent experience. More
by Jfk
Employees Worked With
Drake Moore
May 20, 2021
I had an amazing experience purchasing a pre-owned vehicle from the folks at MB of Gainesville! Moises contacted me first and then I was introduced to Julian! They both offered top notch service from vehicle from the folks at MB of Gainesville! Moises contacted me first and then I was introduced to Julian! They both offered top notch service from start to finish as well as follow up! I highly recommend this dealership! Ask for Julian Roig! I promise he won't let you down! More
by atelebi
Employees Worked With
Julian Roig, Moises Salabarria
May 19, 2021
Drake Moore was outstanding helping us buy our car! He was very knowledgeable, patient, and really listened to what we were looking for! Thank you Drake! was very knowledgeable, patient, and really listened to what we were looking for! Thank you Drake! More
by Channon R.
Employees Worked With
Drake Moore
May 19, 2021
Before I even step foot on the lot at Mercedes-Benz of Gainesville, Drake made the car buying process seamless and stress free. From his prompt and informational texts to all of my inquiries, to meeting h Gainesville, Drake made the car buying process seamless and stress free. From his prompt and informational texts to all of my inquiries, to meeting him in person and purchasing my car, I know I would not have had the same experience elsewhere. His friendly and vivacious personality made the car buying process not only easy, but fun. If you want to purchase a luxury car while also having a luxury experience, I highly recommend Drake and Mercedes-Benz of Gainesville. More
by Melissavalinski
Employees Worked With
Drake Moore
May 17, 2021
Good experience through entire process. Wry friendly staff. The process should be moved along a little quicker though. Overall we had no real issues with the sale staff. The process should be moved along a little quicker though. Overall we had no real issues with the sale More
by Polkrichard
Employees Worked With
