Matthew Mayberry

I recently purchased a used vehicle from this location and ran into an issue. Tom Scribner stepped in immediately and went over and beyond to rectify the situation. I can't thank him and everyone else eno and ran into an issue. Tom Scribner stepped in immediately and went over and beyond to rectify the situation. I can't thank him and everyone else enough and will definitely be a returning customer. More

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This dealership Management and Ken Davis made our trade in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make their customer happy. More

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Have been to many different dealers in the past few years and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desir and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desire, and makes the buying experience truly FUN and enjoyable. More

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Poor customer service. Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in du Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in due to AAA JUMPING THE CAR THEN IT Wouldn't accept the key phob. a new batter in the car and phob nothing. .Wasn't there a hour. I get a call saying engine seized .They tried to turn the engine right and left I was told by the man I left it with took my keys. .not supposed to turn it left... $13500 they said for a new engine. Could not tell me why .or how engine seized said had 3 quarts to much oil. In it . I only had the car 5 months hadn't put 1500 miles on it . I felt it was the security system. Because it kept saying wrong key. I had it towed elsewhere I had a bag taken from the car they refuse to talk to me Tyler keeps saying he will have someone call.nothing . He will get with the gm . Or when the gm looks at it.. they could care less . My car needed a transmission from the torque converter that wasn't mechanical failure. But we're it was manually turned or tried to turn it broke a piece in there and had to replace the transmission if they did their due diligence they would had known. But it was a older Mercedes so I was discriminated and my car or myself was not given the proper respect. My started also was burned up due to continuing nothing to start it. More

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metris came in with the wrong equipment but Curt and Alex were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!! were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!! More

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We have repeatedly chosen this dealership for our vehicle purchases, and each time, the experience surpasses the last. Immense thanks to Curt and the entire team for transforming each visit into a truly extr purchases, and each time, the experience surpasses the last. Immense thanks to Curt and the entire team for transforming each visit into a truly extraordinary experience. We eagerly anticipate our continued partnership and the exciting journey that lies ahead with you. More

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Excellent in every aspect great customer service always goes beyond and above to help satisfy the customer goes beyond and above to help satisfy the customer More

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Went in there just to look and ended up leaving with a brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grate brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grateful! Definitely ask for him when you’re thinking of purchasing a car. And even months after leaving with the car he is still there as a great resource if I ever need help with anything or have a simple question. BIG shoutout to Matthew Mayberry for making it all happen . :) More

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Aarika and Tyler provided superior customer service. They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of Mercedes and it’s line of vehicles by both Aarika and Tyler. In addition, I was very appreciative of the constant updates, transparency, and efficient service. I feel fortunate to have met this team and will remain loyal to them for future car purchases despite living outside of Gainesville. More

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This is the second vehicle I’ve purchased from Julian, and Mercedes Benz of Gainesville. Both purchases were extremely pleasant, and effortless on my end. Julian is great to work with and goes way above a and Mercedes Benz of Gainesville. Both purchases were extremely pleasant, and effortless on my end. Julian is great to work with and goes way above and beyond any expectations. Very enjoyable experience. Thanks as always, Julian and Mercedes Benz of Gainesville! More

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