Mercedes-Benz of Gainesville

Alexis Evanich 62 reviews just now New There are no words to describe how shocked I am with the behavior of this dealerships sales team. I am in the market for a very specific used G Wagon AMG 63. T no words to describe how shocked I am with the behavior of this dealerships sales team. I am in the market for a very specific used G Wagon AMG 63. They are my local dealer and did not have what I was looking for. I phoned today and asked if I could test drive a G wagon before I made my purchase. I was completely upfront I would not be purchasing from them BUT they will be my dealer for service. The gentlemen made me an appointment. I drove 45 minutes to the dealer. When I got there the woman they assigned me to was engaging until she realized I was not purchasing and I quote said 'you cannot just test drive and put miles on a G wagon' and refused to let me test drive. I asked for the manager and she replied 'he told me this'. I insisted and she brought him in to talk with me. When I addressed what she said she denied it and started making loud accusations and stormed out. The poor manager tried to salvage any bit of this mess he could. Offering a test drive in a 550 etc. I repeated to him I had phoned this morning and was clear on my intentions. I left, shaking. Needless to say I will never come back for service, will share my vile experience with others and will remain completely baffled that since many car dealerships rely on word of mouth the leadership here would allow their sales people to truly abuse potential clients. If this dealer responds and denies any portion of this, they are FLAT OUT LYING... stay clear, drive to Orlando More

Eric Corley is the best! He is by far the best car salesman that I have ever worked with. He is genuine and honest. It is just not a sale for him, he makes it personal. He wo He is by far the best car salesman that I have ever worked with. He is genuine and honest. It is just not a sale for him, he makes it personal. He worked to get me the best possible deal for the the car that I desired. I definitely recommend Eric to anyone! More

Eric was awesome. Very helpful with the tutorial and explaining all the electronics on our new car. Would definitely recommend him to anyone purchasing a car through M Very helpful with the tutorial and explaining all the electronics on our new car. Would definitely recommend him to anyone purchasing a car through Mercedes Benz of Gainesville. More

This being my very first car buying experience, it was a breeze. Sheldon and the entire staff that I encountered were excellent. The customer service was the best I have experienced in any arena. Everyon breeze. Sheldon and the entire staff that I encountered were excellent. The customer service was the best I have experienced in any arena. Everyone was very kind and helpful. Sheldon was over the top. He went above my expectations. I could not have asked for a better experience. This will not be my last purchase from Mercedes Benz of Gainesville. More

As I was ending my current MB GLE53 lease, I planned to purchase the vehicle. However, I received a letter from Tyler Mayberry, and it seemed like something I should look at for stepping out of this lease purchase the vehicle. However, I received a letter from Tyler Mayberry, and it seemed like something I should look at for stepping out of this lease and into a new GLE53. Angela Monroe, Tyler Mayberry, and Julio Perez have been exceptional to work with for the purchase of my MB. In fact, for the first time in my 45 years of buying cars, I returned to MBoG, and the same team, for a second vehicle. I made the purchase long-distance and they delivered the vehicle without any issues within 72 hours of the purchase - Well done MB of Gainesville!! More

Eric is a true professional. From the first time my wife and I met him, to after the sale, we have enjoyed our experience with Eric. He is a true asset to Mercedes Benz. Simply From the first time my wife and I met him, to after the sale, we have enjoyed our experience with Eric. He is a true asset to Mercedes Benz. Simply the Best of the Best. More

Ken provided excellent service found the car I wanted and delivered in record time . Love my Mercedes and Ken Davis delivered in record time . Love my Mercedes and Ken Davis More

I traded in a car on a new car I was told it had all the options available. It did not they let me order a new car with all the options at MFSR, After I took a big loss on the first car they said was loaded options available. It did not they let me order a new car with all the options at MFSR, After I took a big loss on the first car they said was loaded. Then forced me to buy another used car to drive until the new one was delivered. They said it was the only way to save on the sales tax and keep the warranty. They charged me for extended warranty on the used car non refundable more sales tax nonrefundable dealer fees nonrefundable. I paid more taxes in the whole deal. My new car when it arrived cost me $20,000. more than the MFSR price. I tried talking, writing the owner Morgan Automotive Group and nothing all of the people that had something to do with the deal where fired and or quit (funny) And I got ripped off. That dealership goes through employees like you change socks. And the Morgan Group be careful of there financing and added warranties. Very sad for a Mercedes Benz Dealer more like a buy here pay here B lot. Very sad More

Ken has always been respectful and locates the vehicles we need. I've know Ken for 25 plus years.Great public relations person! we need. I've know Ken for 25 plus years.Great public relations person! More

Ken Davis is why my husband and I have been with Mercedes for 15 years. for 15 years. More