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Mercedes-Benz of Georgetown
Georgetown, TX
522 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you.
We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch.
As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs.
Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 522 reviews
October 13, 2023
The service advisor was rude and combative. She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car servic She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car serviced. More
by Doviedwilliams
Employees Worked With
Helpful October 09, 2023
This is the first time I have taken my GLC 300 for service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu s service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu so Jarrod stepped in for her. He was very professional and took great care of what I needed. Great communication from him and he notified me that there was a recall and they could take care of that today as well. My SUV was ready for pickup within four hours and it had even been washed! Great experience and I will return the next time I need service! More
by DebM
Employees Worked With
October 09, 2023
I had to change my service appointment, wasn't a problem. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. More
by ron-bales
Employees Worked With
October 08, 2023
Linda and the entire staff pass our expectations for customer service. Made buying a Mercedes car smooth. All information up front. customer service. Made buying a Mercedes car smooth. All information up front. More
by dcarthan
October 07, 2023
Brandon was the best of the best! He was exceptional and very patient with me. Brandon made me so feel special. I'm a 71 year old woman and had been driving a 2002 SLK 320 for over 2 He was exceptional and very patient with me. Brandon made me so feel special. I'm a 71 year old woman and had been driving a 2002 SLK 320 for over 20 years. This was my first time purchasing a pre-owned car. He took great care explaining the process, the test drive was stress free. He was very knowledgeable on all the instruments/tools/toys that the SL 450 came with. He took extra steps in making sure all my needs were met (garage door settings, a plus). The entire experience was STRESS free, I enjoyed his customer service skills to the max. I'm very happy and glad Brandon was the one that said Can I Help You? Thank You Georgetown MB for having a Brandon Kassab at your dealership. More
by jean.wysinger
Employees Worked With
October 05, 2023
Service experience was great. Service Advisor Jarrod was wonderful and helped to resolve the issues. Service Advisor Jarrod was wonderful and helped to resolve the issues. More
by Ram
Employees Worked With
October 05, 2023
Ben was very patient and explained my new EQE features. He was no pressure and I enjoyed the car buying process with Ben. I highly recommend working with him and will do so in the future! He was no pressure and I enjoyed the car buying process with Ben. I highly recommend working with him and will do so in the future! More
by Tina S
Employees Worked With
October 04, 2023
Adam De Leon and his team were very helpful explaining the process to have my vehicle fixed, when he realized that it was going to take longer than expected, he call a Uber so I can take lunch while my ve the process to have my vehicle fixed, when he realized that it was going to take longer than expected, he call a Uber so I can take lunch while my vehicle was getting fixed. Thanks to everyone in Mercedes Benz of Georgetown for there dedication and customer service. More
by tomasvelasco.tv
October 02, 2023
When I think the car its fix, and than, I'll make my statement. Right now I need to make another appointment statement. Right now I need to make another appointment More
by jmedina
Employees Worked With
September 29, 2023
Jay We had a great first time experience. Thank you for being very patience with us and great customer service. Thank you for being very patience with us and great customer service. More
by eub67
Employees Worked With
