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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
608 Reviews
Call Service Center (512) 930-6150

608 Reviews of Mercedes-Benz of Georgetown - Service Center

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May 20, 2025

service advisor Jared was awesome . the whole process was very smooth. they provided us with a nice loaner car as well . More

by ergunsuerkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jared
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May 17, 2025

Kayle is such a helpful advisor. Always friendly and informative! The work and attention to detail exceed expectations. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Lapage
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May 20, 2025 -

Mercedes-Benz of Georgetown responded

Hi Anita, we're happy to hear you had such a positive experience with Kayle! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Always friendly, professional and knowledgeable. Work is reliable and efficient. I wouldn't go anywhere else! More

by Gerrytucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

I had my Sprinter serviced at the Mercedes dealer. The service was excellent - great communications and transparency, and they provided free Uber service. No friction. More

by SCDowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Great service from Jay and the entire service team. Worked to keep me updated with a difficult situation at best. More

by geagle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

They were professional and respectful. Their explanations were understandable and clear. I prefer this dealer to the other one in our region. More

by bobbrain64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Confidential
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May 12, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

All the staff was very professional , courtesy, friendly, explained things clearly. Dealership was was the best I’ve ever dealt with and would highly recommend. More

by Richardt1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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May 12, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We hope you have a great day!

May 07, 2025

Far better than Mercedes of Austin. Night & Day. I’m so thankful for them. They are zero stress as far Atom Willis maintenance. More

by adamM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sullivan
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May 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass your comments to Austin here at Mercedes-Benz of Georgetown! We hope you have a great day!

May 07, 2025

Jay at Mercedes Benz of Georgetown is an Exceptional and Professional guru, His Communication Skills is top notch. 👍 More

by kenv217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

Always meets all my expectations for service, accountability, reliability and integrity. Great friendly people work there. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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