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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
596 Reviews
Call Service Center (512) 930-6150

596 Reviews of Mercedes-Benz of Georgetown - Service Center

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May 01, 2025

Everyone from sales to service is friendly and professional. They value your time and epitomize customer service. I wish all my business interactions were as easy and comfortable. More

by Rod R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
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April 25, 2025

Great fast service, very everyone friendly, Ryan from sprinter van is amazing great guy , I will definitely come back if I need it More

by peditosfamily.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 28, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Hayden did a nice job helping with the service communication on my Winnebago View on a Sprinter. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
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Apr 25, 2025 -

Mercedes-Benz of Georgetown responded

Hello Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

I have had Heather helped me twice with both my vehicles and she has been amazing! I will definitely request her for my next service. More

by Brittany Reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Apr 23, 2025 -

Mercedes-Benz of Georgetown responded

Hi Brittany, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We hope you have a great day!

April 19, 2025

Great customer service. Staff communication and explanation of services to be performed. Provided loaner car. More

by Michelle E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Apr 21, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Professional, timely service and personnel. Very clean waiting area with beverages and snacks to keep one comfortable. More

by csmith8931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Apr 21, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 15, 2025

Very prompt service, quick turnaround time, and loaners were available. Overall excellent service from all the staff. More

by Audrey_sp2e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared - 5 stars
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Apr 18, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

Good tune-up. However, I found it abnormal that a wheel alignment was recommended when that was just performed 3 months ago…. Not sure history was actually chec More

by S&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your feedback and understand any frustration this may have caused. If there is anything we can do, please do not hesitate to reach out to us. General Manager cchiv@group1auto.com

April 12, 2025

Great staff that are courteous and polite. Outstanding spacious waiting area and with refreshments. Appointment’s are easy to schedule and they operate on a timely schedule. More

by ubuiblinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Daniel
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Apr 14, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 11, 2025

Yet again, flawless scheduled maintenance by Drew and the team at MBGT. I used to take my cars to Luxury Auto Works (Never Again) Thanks for always making my Little Lucy run smoothly! More

by Diamonddeelagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Apr 14, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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