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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
697 Reviews
Call Service Center (512) 930-6150

697 Reviews of Mercedes-Benz of Georgetown - Service Center

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April 13, 2024

I purchased my 2021 A35 AMG Mercedes from this dealership and rely on them for all my service needs. The process is always very smooth and a loaner or Uber ride is provided so you don’t have to wait around a More

by Attngtr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
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Apr 16, 2024 -

Mercedes-Benz of Georgetown responded

We're thrilled to hear about your positive experience with us! It's fantastic to know that you rely on us for all your service needs and that our process is consistently smooth for you. Providing a loaner car or Uber ride to avoid waiting around is something we prioritize, along with delivering fast and reliable service. And of course, we're delighted that you appreciate the complimentary wash/vacuum upon completion. Thank you for recommending us for Mercedes service—we're here to provide excellent service whenever you need us!

April 13, 2024

This dealership has courteous staff. The staff is also very professional and seeks to provide you with quality service. More

by hldicks71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
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Apr 16, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Excellent Sprinter service. Easy scheduling and fast turnaround. Great communication. Samantha was really on top of things. More

by JFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
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Apr 12, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Samantha provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 10, 2024

I took my RV into the dealership to get it inspected and they checked me in easily and got me on my way quickly. It was a good experience. More

by jcjschristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
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Apr 12, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Alia got us in the same morning we called, she made everything very easy today, More

by lkhejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia
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Apr 10, 2024 -

Mercedes-Benz of Georgetown responded

That's great to hear! Alia seems to have provided excellent service by accommodating your request and making your visit easy and smooth. Thank you for choosing us!

March 31, 2024

Georgetown service is the best. Aaron is amazing to work with and always handles our fleet vans wonderfully! More

by ashleyrayford91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
Report | Print
March 30, 2024

A well run dealership and very efficient, but car wash needs improvement. Great customer service . More

by tma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was excellent!
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Apr 02, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

My service worker Kyle was excellent and very helpful and knowledgeable. I was very satisfied. More

by desperateworshipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle he was excellent!!
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Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Kyle provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Best Service in Texas. Always service our fleet with Mercedes of GT Aaron was great to work with. More

by LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
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Apr 04, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had the best experience and that Aaron provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

My service advisor is awesome. Get everything issue with my vehicle resolved in a timely manner. More

by sakpan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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