
Mercedes-Benz of Gilbert
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed - 1:00 PM
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Jaime was amazing Made my car buying experience Jaime was amazing Made my car buying experience fantastic Please go see him his customer service was second to none! Love my car thank you Jaime was amazing Made my car buying experience fantastic Please go see him his customer service was second to none! Love my car thank you More
Garrett sets the highest standard for customer service! From our first interaction thorough the purchase of my vehicle and beyond he has been professional, beyond courteous and always available. Garrett, C From our first interaction thorough the purchase of my vehicle and beyond he has been professional, beyond courteous and always available. Garrett, Charles and Tara made my experience enjoyable and stress-free. I know there are other Mercedes dealerships in the area but Mercedes Benz of Gilbert is the very best. More
I had a great experience with Dan Shahid from the service dept. Brought my car in today with no appointment scheduled because my battery light came on. Explained that I had a chemotherapy appointment in less dept. Brought my car in today with no appointment scheduled because my battery light came on. Explained that I had a chemotherapy appointment in less then 2 hours and was hoping they could squeeze me me. My car was done ahead of schedule while I waited. Made it to my appointment on time. Thank you Dan for your kindness and professionalism. I'm truly grateful! More
Best car buying experience I have ever had. Milton is a true professional who made me feel like royalty. Wow! He did everything he could to make the car buying experience a memorial experience. true professional who made me feel like royalty. Wow! He did everything he could to make the car buying experience a memorial experience. More
Milton was fantastic to work with. I personally hate the car buying experience and the time it takes to do it. Milton was able to give me a great deal all through email. The only thing left to do was stop i car buying experience and the time it takes to do it. Milton was able to give me a great deal all through email. The only thing left to do was stop in and sign. I would buy from him again. More
Overall I’m really satisfied with the purchase. However I Picked up this vehicle four days after agreeing to the terms. I feel that the vehicle could have been cleaned much better after finding dirty Kleenex Picked up this vehicle four days after agreeing to the terms. I feel that the vehicle could have been cleaned much better after finding dirty Kleenex is and hand wipes in the passenger ashtrays. Also found multiple sticky spots all over the dashboard. I also think there was lack of preparation in regards to my purchase. I say this because I left with one single key and no owners manual for the vehicle. A little frustrating when there are that many days of preparation. I am also now cleaning tape off the front lights which should have been handled internally but it’s now costing me time. Once again overall satisfied with the purchase of the vehicle and the sales rep Milton went out of their way to pick us up from the airport and were great to work with. More
Poor customer service Took 4 months to get title for my car at lease end. No answers to repeated calls. Never patronize this dealership. Had to do unnecessary things to car Took 4 months to get title for my car at lease end. No answers to repeated calls. Never patronize this dealership. Had to do unnecessary things to car although I was purchasing the car. More
Milton Garcia is a pleasure to work with. Professional and very eager to earn our business. He took the time to make the deal that worked for us. and very eager to earn our business. He took the time to make the deal that worked for us. More
Best costumer service, very polite, fast reply and they go out of their way to help you . Thank you very grateful. Will definitely recommend to friends and family. go out of their way to help you . Thank you very grateful. Will definitely recommend to friends and family. More