Mercedes-Benz of Gilbert

Drove from out of state/Certified Pre Owned Total professionalism from all staff members. From my contact Mr.Milton Garcia to my Finance rep Travis.. Made the 5 hour drive from Los Angeles wort Total professionalism from all staff members. From my contact Mr.Milton Garcia to my Finance rep Travis.. Made the 5 hour drive from Los Angeles worth every minute. Milton spent time showing me the vehicle and made the process super easy and quick. Even took me to the servicw department where the Technician told me about the car. Most dealers wont even let you in the tech bays. The technician was even super professional. Wish dealerships in California operated this way. 👍100 for MB of Gilbert. No wonder they are #1 in AZ More

Wonderful My experience at Mercedes Benz of Gilbert was great! Milton was very patient and helpful in my purchase. I would definitely recommend Milton and this My experience at Mercedes Benz of Gilbert was great! Milton was very patient and helpful in my purchase. I would definitely recommend Milton and this dealership! More

I'm out of state buyer. I bought new SPRINTER for 42000$. Van came to me with dents, scratches, check engine light and broken back up camera. I'm asking to replace camera and nothing else. But they are just Van came to me with dents, scratches, check engine light and broken back up camera. I'm asking to replace camera and nothing else. But they are just ignored me. So sad! More

Lack there of.. Matt seemed less then enthused when it came to helping us buy our new car. He didn’t follow up and lack knowledge and transparency. Matt seemed less then enthused when it came to helping us buy our new car. He didn’t follow up and lack knowledge and transparency. More

Great Car Buying Experience I saw a Mercedes, that I was interested in, on their website. So I sent a message asking about the features that were on the car. The next morning, Jo I saw a Mercedes, that I was interested in, on their website. So I sent a message asking about the features that were on the car. The next morning, John Ajluni sent me an email with a copy of the window sticker. I made an appointment, to see John, that same morning. We went on a test drive and had a pleasant conversation. When we got back to the dealership, John worked on getting a deal for the car. There was no high pressure sales pitch. We agreed on a price and, in less than two hours I had traded in my SUV and was driving my new car back home. The whole experience could not have been more pleasant. I would highly recommend John for buying your next car. Thanks John! More

Excellent buying experience at Mercedes of Gilbert During the Memorial weekend, my wife and I drove from El Paso, Texas and purchased a pre-owned certified 2017 Mercedes GLE 350 at your dealership. Oft During the Memorial weekend, my wife and I drove from El Paso, Texas and purchased a pre-owned certified 2017 Mercedes GLE 350 at your dealership. Often times purchasing a vehicle can be a strenuous ordeal of give and take for the buyer. However, this was not the case working with your sales team, especially Milton Garcia, our sales advisor. He was an outstanding and professional during and after the sale. It was a pleasure to complete our purchase with his excellent personal approach and knowledge of the Mercedes lineup. You have a talented Salesman in Milton and look forward to being a return customer in the future of your fine Mercedes Benz dealership. We also want to extend appreciation to Tara Price, for providing assistance during and after completion of the financing portion of the transaction. Tara, returned our phone calls after the sale promptly, and has been very helpful in aiding us in the process of registering the vehicle in Texas. Sincerely, R. Castillo More

Very satisfied with your service! My husband and I had an amazing experience with Milton Garcia helping us along the way to lease the car we wanted considering our tight budget. We fel My husband and I had an amazing experience with Milton Garcia helping us along the way to lease the car we wanted considering our tight budget. We felt respected and we are much satisfied with you guys. Thank you. More

Milton is the Best I inquired online after finding the right car for me. Milton Garcia responded and answered my questions in a timely matter. He was always professional I inquired online after finding the right car for me. Milton Garcia responded and answered my questions in a timely matter. He was always professional patient and straight forward when describing the car to me since I did not step a foot in the dealership buying from out of state. Milton described the cars condition and he also sent me a few videos so I can see it myself. He took pictures of every little imperfection on the car and sent them to me before closing the sale. Because I appreciate his work ethic and honesty I ended up buying a car sight unseen. I'm extremely happy with my new car. Thanks again to Milton Garcia for making this buying experience easy and transparent. More

Impressed to pure disappointment After purchasing our first brand new vehicle last year from Mercedes Gilbert we were sure we wanted to purchase there again due to the fantastic custo After purchasing our first brand new vehicle last year from Mercedes Gilbert we were sure we wanted to purchase there again due to the fantastic customer service with our Sales rep. (Who no longer works there) and Ed who was phenomenal. Fast forward to the this week - my husband and I went in to look at a new vehicle on my birthday, and we both really liked 2 new vehicles and were both ready to buy. We were dealing with Matt Scott who seemed less than motivated and although knowing we were ready to buy has not responded to any of our calls or texts with questions since leaving the dealer, in addition, he had little knowledge of the vehicles we're interested in. To top off our poor visit and buying experience the dealer quoted our trade at 7k under the KBB trade in value after they made us drive it back to them for a third visit. Completely disappointed and the sour turn this dealer has taken. More

Extra, Extra effort Christian took the time to provide the extra effort for us not just after the sale, but 3 months later. And this while we were out of state. This is Christian took the time to provide the extra effort for us not just after the sale, but 3 months later. And this while we were out of state. This is our third Mercedes and Gilbert was the BEST buying experience. More