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Mercedes-Benz of Grapevine
Grapevine, TX
1,999 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,999 reviews
June 13, 2016
Pleasant experience We were just looking, not planning on buying yet but because of the knowledgeable salesman we ended up buying. It was an easy and nice experience. We were just looking, not planning on buying yet but because of the knowledgeable salesman we ended up buying. It was an easy and nice experience. More
by mercer15
Employees Worked With
June 06, 2016
Don - simply the best Great experience and fantastic service provided by Don Vaughan. As always, a pleasure dealing with him. On our third purchase and it only gets better Great experience and fantastic service provided by Don Vaughan. As always, a pleasure dealing with him. On our third purchase and it only gets better. More
by Affluentrides
Employees Worked With
Mark Rogera, Don Vaughan
June 06, 2016
Corey Bedford is a great salesman with personal touch Corey Bedford was as usual courteous and helpful in answering all of our questions and help us make a decision that we were extremely happy Corey Bedford was as usual courteous and helpful in answering all of our questions and help us make a decision that we were extremely happy More
by spuppala
June 04, 2016
Truly professional! Great experience I had a great experience working with Scott. He was truly professional through the entire experience and follow up. Found the right vehicle at the rig I had a great experience working with Scott. He was truly professional through the entire experience and follow up. Found the right vehicle at the right price. More
by rik
Employees Worked With
May 31, 2016
"Not the Typical Used Car Experience" Thank you Keith for the best used car buying experience ever! I have worked with two of the Park Place Dealerships and Grapevine Mercedes is the Best Thank you Keith for the best used car buying experience ever! I have worked with two of the Park Place Dealerships and Grapevine Mercedes is the Best. The total experience went smoothly and without the typical "Let me check with my Manager" drama. I am not a fan of Drama, therefore I would highly recommend all my family and friends to call Keith to experience a used car purchase the way its meant to be, Drama Free! Keith understood my aggressive pricing approach and got the deal done. A true Gentleman and he represents his dealership wth passion. I'll be back to Keith when I'm looking in the future, Grapevine Park Place pays attention to the "details". That's what make them Great! More
by YukonMan
Employees Worked With
Keith Sarao
May 30, 2016
Excellent Park Place Experience Tony Bedford creates an experience of purchasing a Mercedes a welcoming, comfortable and respectful one . He understands and identifies the needs of Tony Bedford creates an experience of purchasing a Mercedes a welcoming, comfortable and respectful one . He understands and identifies the needs of his customer, and matches a car to those needs. The process of the paper work is easy , timely, and understandable. All of the Park Place associates are attentive, courteous and efficient to all customers . .Thank you Tony for making my buying experience enjoyable! More
by DParker
Employees Worked With
Tony Bedford
May 30, 2016
Another Mercedes For Me at Park Place Grapevine I am a return customer at Park Place Mercedes Grapevine. This time I dealt with Thomas Moore. He was knowledgeable, and very patient with me. I kne I am a return customer at Park Place Mercedes Grapevine. This time I dealt with Thomas Moore. He was knowledgeable, and very patient with me. I knew exactly the features I wanted, so that part was easy. After delivery, there was a lot of follow-up to teach me all the features of the new model, and emails to ensure that all went well - which it had. This experience was the best yet of all my car purchases. More
by rsrubin
Employees Worked With
Matt, Thomas Moore
May 29, 2016
Park place experience Thank you Drew Wilder and Park place for a wonderful experience. You were very welcoming and made me feel comfortable. I appreciate the time and effor Thank you Drew Wilder and Park place for a wonderful experience. You were very welcoming and made me feel comfortable. I appreciate the time and effort you gave us through the car purchasing experience. Especially the time you spent helping me become familiar with my new car! Thanks Drew! More
by Khebe2016
Employees Worked With
Drew Wilder
May 27, 2016
Awesome Experience Thank you Lance Jenkins for an amazing car buying experience! The price on the vehicle was great and the paperwork process was streamlined and quick. Thank you Lance Jenkins for an amazing car buying experience! The price on the vehicle was great and the paperwork process was streamlined and quick. This is the 4th vehicle I have leased or purchased with Park Place Grapevine. Once you buy here you are truly spoiled and will never go anywhere else! More
by Sharon8898
Employees Worked With
Lance Jenkins
May 27, 2016
New car purchase Once again I want to thank Corey Bedford and Park Place for the awesome buying experience. My wife and I felt like part of the family. We're very h Once again I want to thank Corey Bedford and Park Place for the awesome buying experience. My wife and I felt like part of the family. We're very happy with the vehicle. More
by Eddins5
Employees Worked With
