Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,018 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,018 reviews
July 27, 2016
Great buying experience As always Park Place makes it easy to do business. They create fair deals that are a win win for both parties. Bobby Nicholson was great. As always Park Place makes it easy to do business. They create fair deals that are a win win for both parties. Bobby Nicholson was great. More
by steve reeves
Employees Worked With
Bobby Nicholson
July 26, 2016
Truly an Expert in Excellence Mr. Tunde Bakare was extremely professional and experience in helping us in our 2016 Mercedes-Benz purchase. He was very poised and displayed a gre Mr. Tunde Bakare was extremely professional and experience in helping us in our 2016 Mercedes-Benz purchase. He was very poised and displayed a great deal of professionalism qualities while experiencing an extreme demanding schedule. He certainly represents and displays well the attribute and motto of your company as an “Experts in Excellence”. I will convey to my friends and neighbors about the great service that you provide. For his excellent service we would like the idea of recommending him to his supervisor on how exceptional that Mr. Bakare has performed on his job as a salesman. Henceforth, I send it to you to get the most recognition for him as doable. Sincerely, Frantz & Olivia Andre More
by fandre1214
Employees Worked With
Tunde Bakare
July 25, 2016
Great Service! Their service is excellent. We work with Tunde he was friendly and professional. Did everything they could to help us get the car I wanted. I'm very h Their service is excellent. We work with Tunde he was friendly and professional. Did everything they could to help us get the car I wanted. I'm very happy with my car. I would recommend anyone to go there. More
by Pequita13
Employees Worked With
Tunde Bakare
July 18, 2016
Great Service, Awesome Car I really enjoyed the experience and quality of service. Dereck was great and went above and beyond to ensure I understood all functionality of my new I really enjoyed the experience and quality of service. Dereck was great and went above and beyond to ensure I understood all functionality of my new GLA and was personable throughout the sale. These guys are five star, all day long. More
by dhodges10
Employees Worked With
July 16, 2016
Purchase Experience Tony Bedford was extremely helpful during and after the purchase of our vehicle. I would recommend him and his dealership to anyone. They made the ove Tony Bedford was extremely helpful during and after the purchase of our vehicle. I would recommend him and his dealership to anyone. They made the overall experience very easy. More
by JMPowell
Employees Worked With
Tony Bedford
July 07, 2016
Professional and Ethical Salesperson Purchased a Certified E 350 within one hour of commencement of negotiations. Sales was professionally handled by Shola who made sure I left happy and Purchased a Certified E 350 within one hour of commencement of negotiations. Sales was professionally handled by Shola who made sure I left happy and satisfied with my purchase and also followed up later to ensure that the purchase had met all my expectations. He also went over all the new features of the vehicle. Highly recommend both the Salesperson and the Dealership. More
by Abdul
July 04, 2016
Excellent Buying Experience! We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service exp We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service experience. Scott Najjar is a great guy to work with. He is professional and friendly and he worked well with us to get the car that we loved the most. More
by Fadi L
Employees Worked With
July 02, 2016
Great buying experience Found our vehicle online and met Bobby Nicholson by pure chance. Couldn't have worked out better if we planned it. Very nice person and very helpful Found our vehicle online and met Bobby Nicholson by pure chance. Couldn't have worked out better if we planned it. Very nice person and very helpful. No pressure and he was very understanding of my very "detail" inspection of the slightly used Corvette purchased. Thanks, Bobby and hope to see you when my wife gets tired of her GLK 350. More
by 2015vette
Employees Worked With
Bobby Nicholson
July 02, 2016
Top notch service Again, this is our second purchase SUV from Corey Beford in 2 years. Corey, your expertise and commitment to providing top notch quality vehicles gave Again, this is our second purchase SUV from Corey Beford in 2 years. Corey, your expertise and commitment to providing top notch quality vehicles gave me a great comfort in purchasing the GLC 300 from you. Thank You! More
by Chan2002
Employees Worked With
June 28, 2016
Great Experience in Purchasing Second Mercedes SUV My husband and I had a great experience in purchasing our second SUV. Lance was excellent and we also appreciated his boss working so diligent with u My husband and I had a great experience in purchasing our second SUV. Lance was excellent and we also appreciated his boss working so diligent with us. More
by Temenia
Employees Worked With
Lance, Jenkins, Lance Jenkins
