Mercedes-Benz of Grapevine

Great experience Sam Turner was the consultant. He was great to work with. Quick response to emails and follow up. He helped take care of all the issues that arised. Sam Turner was the consultant. He was great to work with. Quick response to emails and follow up. He helped take care of all the issues that arised. Overall a very friendly and enjoyable experience. Would recommed Sam Turner Finance - It was great to work with Mario in finance as well. Looking forward to doing business later with them. More

GL450 Tony was an exceptionally attentive salesman, working very hard to find exactly what I was looking for in my new purchase. He responded to all my que Tony was an exceptionally attentive salesman, working very hard to find exactly what I was looking for in my new purchase. He responded to all my questions promptly and I felt like the experience in buying my new car could not have gone better. Of course, I would have liked a little less expensive price, but overall I was most pleased with Tony and the dealership. More

Mercedes C250 I couldn't be happier purchasing a certified pre-owned mercedes. My uncles purchases vehicles at park place grapevine and tells me the service is exce I couldn't be happier purchasing a certified pre-owned mercedes. My uncles purchases vehicles at park place grapevine and tells me the service is exceptional and the people are honest. I would have to agree. I had exceptional service from Darrin and he put me in a car that fit my criteria. Darrin was very down to earth and very professional. We also found time to laugh and make jokes in the process which made my experience very personable. He made sure my car was ready for pick up the following day since I was leaving out of town at the end of the weekend. I also was able to work with Robert Lapenna who also gave me exceptional service. Both of them worked with me and made sure I got the price I was looking for. I was well taken care of and look forward to doing future business with these gentlemen. Thanks again! More

A Stellar Experience In all of our years of car buying, I'd have to say that it has generally been our experience that we'd rather have a tooth extracted than go through t In all of our years of car buying, I'd have to say that it has generally been our experience that we'd rather have a tooth extracted than go through the process. We have owned MANY cars and trucks - including various brands of "luxury" cars. I've never really understood why the business of car sales couldn't be handled more professionally. Finally, we happened onto a dealership that seems to "get it" when it comes to overall experience. Darrin, and all of the other employees we worked with, made this selection and buying process easy and enjoyable. His low-key, friendly, earnest demeanor was refreshing. We enjoyed working with him and are confident we can turn to him for assistance whenever we might need it. Car buying is not just about price but also service after the sale. We bought a Mercedes Benz because we knew their quality from having previously owned one. People should not assume that MBs are out of their reach financially. If you're going to spend "X" on a car, get the best one you can buy for that amount. More

ML 320CDI turbo service workmanship Once repaire is done customer have no way to know how all the parts were installed unless we have issue to work agin in same area, installation was di Once repaire is done customer have no way to know how all the parts were installed unless we have issue to work agin in same area, installation was discovered by another service center of faulty and bad workmanship dealer service person has straight refuse to take responsibility in 5 minutes, so I will never recommend anyone to have any service at Grapevine location. More

Great experience We visited many dealerships in a number of days looking for a nice used vehicle to replace a small SUV that we have owned for a long time. We tried e We visited many dealerships in a number of days looking for a nice used vehicle to replace a small SUV that we have owned for a long time. We tried every brand of vehicle and compared pricing and notes, and came back to this dealership and this brand because it offered a very nice vehicle for a fair price and had fabulous sales people. Darrin was very laid back and not pushy, he answered our questions honestly and that brought us back for several test drives before we decided on what we wanted. In the end we got a very fair deal with some great service and really who can ask for more than that! I would recommend this dealership to anyone, and Darrin as well. More

Thanks Corey Could not be happier with Corey and the way he handled my needs, he delivered my G63 and was very thorough in explaining how to operate the G63 wagon Could not be happier with Corey and the way he handled my needs, he delivered my G63 and was very thorough in explaining how to operate the G63 wagon, which by the way Rocks! More

Great Experience! My husband purchased an used car from Park Place Mercedes. Our salesperson name is Darryl. The whole experience went very well, in fact I went back My husband purchased an used car from Park Place Mercedes. Our salesperson name is Darryl. The whole experience went very well, in fact I went back two weeks later and purchased a new car for myself. We love the professional atmosphere at Park Place, and we love the professional experience that each employee offers. I would definitely recommend this dealership. More

New ML350 Charles was very helpful, professional and friendly. He did not try to push anything on us and worked with us in determining our needs. He also took t Charles was very helpful, professional and friendly. He did not try to push anything on us and worked with us in determining our needs. He also took the time to find us what we wanted, doing the "legwork" to get what was best for us. More

Wonderful Experience My purchase was site unseen. Ross was a super helpful sales person. Everything he told me was true and I would come back to Park Place for another p My purchase was site unseen. Ross was a super helpful sales person. Everything he told me was true and I would come back to Park Place for another purchase! I love my new SL550. More