Mercedes-Benz of Grapevine

Jason was very friendly, helpful, and answered all my questions. He took good care of me and provided excellent customer service. He made me feel comfortable and not pressured like most salesmen. questions. He took good care of me and provided excellent customer service. He made me feel comfortable and not pressured like most salesmen. More

Kat was so professional and organized, it made our buying experience enjoyable! Park Place is an outstanding dealer and I'll be going back! Top quality service and follow up. experience enjoyable! Park Place is an outstanding dealer and I'll be going back! Top quality service and follow up. More

One of the best car-buying experiences I've ever had. It's now understandable why their reviews are so high. Doug Prince took care of me as well as Chris in financing. I highly recommend this dealership It's now understandable why their reviews are so high. Doug Prince took care of me as well as Chris in financing. I highly recommend this dealership and will return when I need another vehicle. More

Phillip Edwards is one of the BEST salespeople at Park Place Motors.....he is a consummate professional and very easy to work with. I highly recommend him and will continue to do business with Park Place Place Motors.....he is a consummate professional and very easy to work with. I highly recommend him and will continue to do business with Park Place Motors because of sales professionals like Phillip Edwards. If you need to purchase a vehicle....contact Phillip and he will always deliver as promised! More

The customer service from by Don and John was unmatched! I have never been treated with such warmth and hospitality. They made sure my experience was professional and pleasant! All my questions was answered I have never been treated with such warmth and hospitality. They made sure my experience was professional and pleasant! All my questions was answered and I was treated with sincere kindness! My wife and I look forward to continuing our business with Mercedes Benz at Grapevine and have gladly referred them to others who have interests in a car purchasing experience at that location! More

Great Overall Experience! Sales and Service met and exceeded my expectations. Sales worked hard to compare and assure I got the best deal available. Flexabilty of schedules, openess of negotiation and exceeded my expectations. Sales worked hard to compare and assure I got the best deal available. Flexabilty of schedules, openess of negotiation and seemless transition through the Certified Pre-Owned Car Process set the standard for me. I did have a couple of questions weeks after and they were addressed with the same enthusiasm as if I just walked into the showroom to look on day 1. More

This is my fourth Mercedes from Park Place. Every time I go to buy a new car, the event is more enjoyable. Russ Amsden is a pleasure to work with. What an exceptional sales representative. Extremely knowled go to buy a new car, the event is more enjoyable. Russ Amsden is a pleasure to work with. What an exceptional sales representative. Extremely knowledgeable, very thorough---a true expert. Mario Pinney did a wonderful job sorting out the finance options. Great ideas, very professional. From top-to-bottom an outstanding experience---I'd recommend Park Place to anyone!! More

We have been buying Mercedes cars for over 30 years. Tony has been our sales person since Park Place opened! He is professional, friendly, knowledgeable, courteous and always willing to go the extra mile! has been our sales person since Park Place opened! He is professional, friendly, knowledgeable, courteous and always willing to go the extra mile! Even though we don't live in the Mid-Cities any longer, we still call Tony when we are looking for a new car! Tony Bedford IS Park Place Motorcars Mercedes! Everyone at the dealership, from the receptionist to mechanics should be proud to work for Park Place. After all, it is the employees that make the company what it is! More

I recently reached out to Park Place with hopes of surprising my wife with an early birthday gift. Corey Bedford was my main point of contact at the dealership and he did a fantastic job taking care o surprising my wife with an early birthday gift. Corey Bedford was my main point of contact at the dealership and he did a fantastic job taking care of my requests (especially given the tight timeline that I provided him with). He was careful to do things right and was very courteous throughout the process. Once we had everything ready to go through Financing, John Picinic was no different. Kind, funny and thoughtful. I would highly recommend both Corey and John to anyone who is in the market for a vehicle. They are two of the best in the business! Mike V More

My husband and I have purchase several vehicles throughout our life but I must say the experience we had with Mercedes Benz tops them all. From the time we walked the parking lot to us driving off throughout our life but I must say the experience we had with Mercedes Benz tops them all. From the time we walked the parking lot to us driving off in our new vehicle the experience was sincere and genuine. We never felt pressured! All our questions were answered with great detail. Phone calls were returned and everything promised was granted. Since the purchase we have visited the dealership for miscellaneous questions and help. Each time everyone was friendly and courteous. We believe that the customer service, the friendliness, the quality of care that you receive at the Mercedes Benz dealership is simple PRICELESS!!!! More