Mercedes-Benz of Grapevine

Kathleen was responsive to my needs and her priority was to make sure they were met. I never felt pushed to make a decision, only guided through the complicated process by a true professional. to make sure they were met. I never felt pushed to make a decision, only guided through the complicated process by a true professional. More

Doug Prince did a great job as a salesperson. One of the best i have ever known. He was very helpful and knowledgeable. He also asked questions to determine our needs. best i have ever known. He was very helpful and knowledgeable. He also asked questions to determine our needs. More

This is the second Mercedes I have purchased from Park Place. Don Vaughan and the sales manager were very nice and gave us a good deal on our new GL550 Place. Don Vaughan and the sales manager were very nice and gave us a good deal on our new GL550 More

We enjoyed the buying process with park place grapevine. They treat people very well! I look forward to dealing with them again! I am sure that the service will be stellar as well. They treat people very well! I look forward to dealing with them again! I am sure that the service will be stellar as well. More

Where do I start? Kurtis Walker has restored my faith in customer service. He went far beyond the call of duty. I have been in the market for a new car over the past few years and Kurtis was the only sale customer service. He went far beyond the call of duty. I have been in the market for a new car over the past few years and Kurtis was the only sales man that was able to sell me a car. And it didn’t stop there; he delivered my car and took his time explaining to me every little detail. I hope Park Place realizes what a valuable employee they have on staff. I promise when I am in the market again for a car, Kurtis can expect a phone call from me, and not only from me but from my family and friends. Thank you again Kurtis and Park Place keep up the good work. More

Russ is quite knowledgeable and certainly a pleasure to work with. He is an exceptional sales person and I would rate Russ 5.0/5.0 work with. He is an exceptional sales person and I would rate Russ 5.0/5.0 More

Russ provided excellent customer service. He is fun, friendly, and very knowledgable. We are very pleased with our experience at Park Place and love our new car. friendly, and very knowledgable. We are very pleased with our experience at Park Place and love our new car. More

Great experience, throughout the entire process and dealing with my salesman Tony Bedford! Would purchase another vehicle from Park Place in Grapevine again as well as refer my associates to the dealer dealing with my salesman Tony Bedford! Would purchase another vehicle from Park Place in Grapevine again as well as refer my associates to the dealership...professional all the way! More

Both Marty and Kurtis were extremely helpful in our purchase. We were made to feel extremely comfortable in this process as my wife and I had talked to these to gentlemen separately. They were more t purchase. We were made to feel extremely comfortable in this process as my wife and I had talked to these to gentlemen separately. They were more than happy to share the experience and there was never a competitive force in play. We both felt that this was a very professional attitude and environment. Jennifer completed the transaction in a comfortable professional manner as well as giving us good advice in the finance department. I would highly recommend this dealership and particularly these individuals to my friends and family when they puchase their next vehicle. We will surely be back for future purchases. More

Dealership was wonderful. They bent over backward to make the process quick, to give us a good deal, to help the car get home, and to make us happy withg our purchase (replacing warped screen on our radio). the process quick, to give us a good deal, to help the car get home, and to make us happy withg our purchase (replacing warped screen on our radio). They even offered teh screen without our asking. They were so kind, and genuinely honest! The car wash deal is wonderful- Thanks! More