Mercedes-Benz of Grapevine

The reason we bought the car was because of Russ Amsden. He is honest, friendly and open about all issues concerning a car purchase. Trust is an important factor. He is honest, friendly and open about all issues concerning a car purchase. Trust is an important factor. More

I was disappointed that the makeready shop did not go the extra to make my experience complete. Caps over the taillights were requested to be removed and they did not bother with the lame excuse of "did not extra to make my experience complete. Caps over the taillights were requested to be removed and they did not bother with the lame excuse of "did not want to damage the existing lenses". As a result I am now doing it myself...with a little effort and patience. The sales effort from Nigel was fine and he was very helpful. More

Russ is experienced and very informative. Asked great questions about my needs so we could discuss model and vehicle options. Was a big help in providing finance options to save me money. No pressure, pr questions about my needs so we could discuss model and vehicle options. Was a big help in providing finance options to save me money. No pressure, professional and put my interests first. More

We had a great experience at the Park Place dealership. Our salesman Tim Allred was great at showing us the car we were interested in and was great explaining everything about the car. He also showed us ar Our salesman Tim Allred was great at showing us the car we were interested in and was great explaining everything about the car. He also showed us around the dealership and service department and that is one thing I look for when buying a car is how good is the service department. We have already decided to buy this car after the lease to give to my daughter and would like to come back and have Tim sell us another car. Lisa Grady More

Rob made my dealership experience painless and enjoyable. All of the employees I made contact with while at the dealership offered excellent customer service. I plan on doing business with Park Place in the All of the employees I made contact with while at the dealership offered excellent customer service. I plan on doing business with Park Place in the future. More

The visit to your dealership was very pleasant. From the The visit to your dealership was very pleasant. From the minute we walked in the door. Monte who was the gentleman that assited me on the phone w The visit to your dealership was very pleasant. From the minute we walked in the door. Monte who was the gentleman that assited me on the phone was with another client. He brought Philip up to meet us and apologized he was with another client and that Philip would good care of us. The only thing i would say wasnt pleasurable was that we had to wait about an hour before getting into see the finace department. But other than that I have nothing but highest praise for your dealership and associates. Sincerely, Todd Miller More

First time buyer and my experience has been great. Staff is helpful, cordial, professional. Mr. Joey Edwards is a great sales agent and willing to go the extra mile. is helpful, cordial, professional. Mr. Joey Edwards is a great sales agent and willing to go the extra mile. More

Buying my car was simple and stress free. There were no high pressure sales tactics and Jonathan was friendly and easy to work with. In addition, everyone did their best to get us through the process as qu high pressure sales tactics and Jonathan was friendly and easy to work with. In addition, everyone did their best to get us through the process as quickly as possible. More

This was my first Park Place experience, and I will definitely be a repeat customer. I was interested in leasing a C-Class and was able to handle most of the details over the phone with Doug. No hass definitely be a repeat customer. I was interested in leasing a C-Class and was able to handle most of the details over the phone with Doug. No hassles, or back-and-forth haggling like other dealerships. When I arrived at the dealership, the entire transaction took less than 2 hours, including valuing my trade-in. Mike in the finance group was very knowledgeable and able to answer my questions confidently and quickly. I am loving my new car and would recommend Park Place to anyone looking for a new Mercedes. More

Mani was friendly and greeted my before I even walked into the dealership. I first met him months before I purchased the vehicle. He had great follow-up that was pleasant consistent. When it was the righ into the dealership. I first met him months before I purchased the vehicle. He had great follow-up that was pleasant consistent. When it was the right time for me to purchase, I returned to park place and requested to do the deal with Mr. Yassan. During the process of the deal, he made me feel very comfortable and communicated to me everything that was going on. There was no uneasy feeling or any feeling that I was getting cheated. The entire process was great and I felt like such a valued customer. More