
Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Fantastic experience from beginning to end. Sales staff was extremely professional and low pressure. They simply wanted to earn my business and worked out the best deal that I could find, both for my trade was extremely professional and low pressure. They simply wanted to earn my business and worked out the best deal that I could find, both for my trade in and for my new car. More
Very friendly, professional and efficient service. Walked out with my car keys in hand ready to go. Marty was very accommodating at helped make the purchase process a pleasant one out with my car keys in hand ready to go. Marty was very accommodating at helped make the purchase process a pleasant one More
My fiancee and I went into the dealership to begin our search for a luxury car. We had narrowed it down to a few top brands and had been talking about the purchase for over a year. Phil meet us and gladly search for a luxury car. We had narrowed it down to a few top brands and had been talking about the purchase for over a year. Phil meet us and gladly accepted our notion of "just looking" and gathering information over the next six months. His knowledge was expansive and complete. We discussed the new models (2012), the current models, financing, and combinations of all three. At the end of the evening we went home with food for thought. The next evening (at 530pm on Saturday), my fiance and I came back to buy a ML350. Although at the end of the day (closing at 6pm) he stayed with us until way past closing to complete the deal, set up an appointment to get the car detailed the next week, and answered all of our questions. The perfect salesman, and I come from a long line of salesmen. We worked with his manager Ted and finance man Mike, plus a younger man who worked with Mike to speed up our transaction. We came away from our experience very happy. The next morning my I caught my fiance "hugging" her Benz in the garage :) Thanks, Tony, Ted, and Mike More
Both of the Gentltmen I delt with were friendly and courteous and the they were well informed on the 2012 SLK'S equipment and specs. This was very helpful to me. My wife presently has a 2001 SLK and th courteous and the they were well informed on the 2012 SLK'S equipment and specs. This was very helpful to me. My wife presently has a 2001 SLK and the 2012 SLK electronic systems are considerable more complicated than the 2001. They were very patient with me in answering my questions when I was at the dealership and when I made numerous "operation" inquiries by phone, after I got the car home. Believe me I tested there Patience and it was "excellent". It was a Pleasant Car buying experience. My thanks to Cory Bedford and Mike MacAllister. More
I had a great experience. Marty was friendly and knowledgeable. I would buy from this dealer again, and recommend him to others. Overally, I give him a 10! knowledgeable. I would buy from this dealer again, and recommend him to others. Overally, I give him a 10! More
The customer service that I received from the crew from Park Place was pleasant and had a great experience shopping there. Mani was helpful as a salesperson, he was actually recommended to me by another fr Park Place was pleasant and had a great experience shopping there. Mani was helpful as a salesperson, he was actually recommended to me by another friend of mine who purchased their recent Mercedes. Matt the manager was very helpful in assisting me with questions prior to purchasing the vehicle as well as after the sale was made. He went out of his way to make sure that my shopping experience was wonderful. I would definitely recommend Matt for a promotion if he's not in a higher position. John was exceptional in explaining what I needed to know in regards to my finance and friendly as well. I will definitely be shopping my next vehicle from Park Place. More
Excellent car buying experience. I stopped in to test drive a Mercedes-Benz and purchased it immediately. The next day I returned to test drive an upgraded model and decided to purchase that car instead drive a Mercedes-Benz and purchased it immediately. The next day I returned to test drive an upgraded model and decided to purchase that car instead. Without hesitation, Mr. Bedford revised all the paperwork and had me in my new car that same afternoon. He has programmed his Cell Phone number into my Bluetooth so I can call him anytime with any questions. Now THAT is service. I plan to purchase my next auto from him and couldn't recommend Corey Bedford or Park Place more highly to anyone looking to purchase an automobile. It's not just a car; it's a driving experience. G. Green, Southlake, Texas More
Very pleasant experience at park place motors. Trade in on my car was a little low but after all said and done I am pleased with the deal I got. Parrish is a great salesman and an asset to the dealership.T on my car was a little low but after all said and done I am pleased with the deal I got. Parrish is a great salesman and an asset to the dealership.This is second car I bought from Park Place. More
I am 47 years old and have purchased various cars and this was the best experience purchasing I've ever had. From my salesman to finance guy- this was superior service!!!! this was the best experience purchasing I've ever had. From my salesman to finance guy- this was superior service!!!! More