Mercedes-Benz of Grapevine

The entire purchase experience can be described as very pleasant, honest, hasslefree but professional. Pricing was a little but understandable values comes with a tag. pleasant, honest, hasslefree but professional. Pricing was a little but understandable values comes with a tag. More

We received excellent service from Andrei, Philip and John; incredibly nice guys all around. We were very well taken care of and will definitely do business here again. John; incredibly nice guys all around. We were very well taken care of and will definitely do business here again. More

Once again I was very happy with my experience at Park Place. Everyone that I came in contact with was great and I will continue to recommend them. Place. Everyone that I came in contact with was great and I will continue to recommend them. More

Liked our salesman, very nice, expected more for the trade in from our research and lease appraisal, that is why price is okay. Love the new dealership. trade in from our research and lease appraisal, that is why price is okay. Love the new dealership. More

Mr Andrews was great. The finance portion was ok but was entirely too long. My wife filled out forms that had to be done over due to a new employee's inexperience. entirely too long. My wife filled out forms that had to be done over due to a new employee's inexperience. More

My overall experience at Park Place was very pleasant. The sales team answered all of our questions and the environment was not the typical high pressure sales nonsense that I've had at other auto dealers The sales team answered all of our questions and the environment was not the typical high pressure sales nonsense that I've had at other auto dealerships. The car we purchased (GLK350) was in our price range and was the best ride for the money. We had test driven 3 other cars of similar value and settled on this model for several reasons: ride, options, looks, price, and trade-in value. My only complaint would be the trade-in process. It is time intrusive and establishing a fair price for my 2 vehicles was a little frustrating. The clean trade-in value established by NADA should ALWAYS be the trade-in price. This would save everyone time. Marty did an excellent job of demonstrating the options in the GLK350 and he found us the car we wanted quickly. He was also quick to come down off the MSRP which I was suprised to see...especially on a Mercedes product. The price we paid for a new car was close to the pre-owned prices that I've seen. If you can get a new car for the price of a pre-owned, you've made a pretty good deal. I look forward to working with Marty Marshall in the future. He represented this dealership in a professional manner. More

Russ Amsden is great. I will continue to use him for my future automobiles. The dealership is clean and comfortable and all the employees friendly. future automobiles. The dealership is clean and comfortable and all the employees friendly. More

My experience was one that made me feel I had been treated fairly. My salesperson was very upfront,cordial, professional and knowledgeable. I was given perinent safety information on the car I was pur treated fairly. My salesperson was very upfront,cordial, professional and knowledgeable. I was given perinent safety information on the car I was purchasing which helped to seal the deal. Not only was I a buying a car that was beautiful but felt it was also safe and came with a reasonable price tag. More

Her professonalism, attention to detail, care and friendliness was so apparent from our first meeting to date. Ms Hrebin was so resourceful that when I needed to upgrade my car I looked for her perso friendliness was so apparent from our first meeting to date. Ms Hrebin was so resourceful that when I needed to upgrade my car I looked for her personnally to do business with. I recommend her to all my friends and associates alike for a wonderful car buying experience. More

RUSS WENT OUT OF WAY TO ADDRESS ALL OF MY CONCERNS AND IN A TIMELY MANNER. I CAME BACK TO BECAUSE OF HIS ABILITY TO MAKE CAR BUYING AS PAINLESS AS POSSIBLE. A TIMELY MANNER. I CAME BACK TO BECAUSE OF HIS ABILITY TO MAKE CAR BUYING AS PAINLESS AS POSSIBLE. More