Mercedes-Benz of Grapevine

Kelsey was fantastic in all of her interactions - she was always forthright, willing to help and extremely gracious and polite in all her conversations. She always made me feel comfortable and came across as always forthright, willing to help and extremely gracious and polite in all her conversations. She always made me feel comfortable and came across as the knowledgable person you want to deal with when buying a car. Great person to work with! More

It was such a wonderful experience working with Kelsey. The whole purchase was very straightforward and efficient. Highly recommended! The whole purchase was very straightforward and efficient. Highly recommended! More

Bria was so excellent and helpful throughout the entire process. I believe that people will forget what you say, but they will never forget how you make them feel. Her customer service and professionalism process. I believe that people will forget what you say, but they will never forget how you make them feel. Her customer service and professionalism were top-notch. I contacted three Mercedes dealers before contacting Bria (Grapevine), and she was the only one who made me feel confident that this dealership would deliver me the car of my dreams. She is very knowledgeable about the vehicles, and she was able to answer all the questions I had on my trade-in and the financing questions. She also impressed me when she was able to show me all the technology and custom features on the Mercedes Me app. I have owned several luxury vehicles, and this car purchasing experience was the best. I am prior military and a teacher, and I have several friends interested in Mercedes after seeing my car. I will definitely recommend Bria and Grapevine Mercedes. Thanks once again for excellent service and a pleasant buying experience! More

Kelsey is prompt, kind and service oriented. Would strongly refer Kelsey to others. She has no issue saying she doesn’t know the answer; her honestly is refreshing. Would strongly refer Kelsey to others. She has no issue saying she doesn’t know the answer; her honestly is refreshing. More

I had a wonderful experience purchasing a vehicle with Hector. He made the whole process stress free and went above and beyond in every aspect. Hector. He made the whole process stress free and went above and beyond in every aspect. More

The best dealer of Dallas Fort Worth Excellent service David is the best Good job service David is the best Good job More

Bria out sales representative was great and pleasure to work with and took really good care of us! work with and took really good care of us! More

Bria is really friendly and professional, she explained everything to us and make the buying process so pleasant . everything to us and make the buying process so pleasant . More

Kelsey is being helped through this purchase process. She is patient, and very nice to explain the feature vs functionality, and price. We have chosen all what we need, instead of what we don't need; We She is patient, and very nice to explain the feature vs functionality, and price. We have chosen all what we need, instead of what we don't need; We focused on the money for the features for us in next 15 years. She also explained maintenance service and its price. She is knowledgeable in this business. With her help, we saved $3500 dollars on this purchase. We strongly recommend her as your sales lady for your next purchase! More