Mercedes-Benz of Grapevine

Val is awesome! I have not purchased a vehicle in 8 years, so I was very apprehensive to say the least. She was patient and kind as I navigated the process. I felt l I have not purchased a vehicle in 8 years, so I was very apprehensive to say the least. She was patient and kind as I navigated the process. I felt like she was giving me good investment advice...not just selling me a car. She also gave great advice about purchasing my next vehicle. More

"Exceptional service, friendly staff, seamless buying experience—great dealership, highly recommend! Absolutely Five Star worthy!” experience—great dealership, highly recommend! Absolutely Five Star worthy!” More

Very helpful and amazing sales team. Everyone one helpful, understanding, and easy to work with. Everyone one helpful, understanding, and easy to work with. More

Fantastic service! Fair prices! I would return to this dealership for sure! Grateful for the work of both Chris and Marco! Fair prices! I would return to this dealership for sure! Grateful for the work of both Chris and Marco! More

Val was amazing! I would recommend her to anyone looking to purchase a car! She was so personable and took care of us from start to finish. She took extra time to hel I would recommend her to anyone looking to purchase a car! She was so personable and took care of us from start to finish. She took extra time to help our daughter get familiarized with all the ins and outs of her new car. She was definitely the reason we bought this car over another one at another dealership. Everyone was great to work with. Thanks Val! More

The staff at this dealership were very welcoming, helpful, and patient. Dyan always made sure to recommend us cars she’d knew we would like and managed to help us get a car that satisfied us. After helpful, and patient. Dyan always made sure to recommend us cars she’d knew we would like and managed to help us get a car that satisfied us. After purchasing, Tyler helped us get everything set up and allowed us to get more familiar with the car. Overall, we really enjoyed our experience with this dealership! More

We had a great experience with the Mercedes Benz Grapevine dealer with Marco! I walked in wanting a Porsche and left with a Mercedes, which speaks volumes about the dealership, Marco’s no pressure b Grapevine dealer with Marco! I walked in wanting a Porsche and left with a Mercedes, which speaks volumes about the dealership, Marco’s no pressure but responsive sales approach and the SUV I ended up purchasing! Thanks for a great experience! More

Dyan and Mercedes-Benz Grapevine gave me the opportunity to explore my first + high-hand hybrid vehicle. Many thanks for guiding me through! to explore my first + high-hand hybrid vehicle. Many thanks for guiding me through! More

Hands down the BEST buying experience with Mercedes we’ve ever had and this is not our first Mercedes purchase. Val made sure we got everything we were looking for in a purchase. Not a long wait, tackled all ever had and this is not our first Mercedes purchase. Val made sure we got everything we were looking for in a purchase. Not a long wait, tackled all our wants and needs and exceptional communication. She is very good at what she does, so I will be sending her customers. We also look forward to our future Mercedes purchases with her. Thanks Val 🩷 More

Dyan was great! She greeted me despite being in the middle of helping someone else (While others ignored me) and makes such a good first impression for the store. I She greeted me despite being in the middle of helping someone else (While others ignored me) and makes such a good first impression for the store. I appreciate everything she did. Do not let her go. The dealership gets a 2.5 to 3 stars. The new car was dead in our garage on Day 2 requiring us to call a tow truck. Imagine how much doubt we had about our purchase. The shock came when we were told. “Oh yeah. These cars have a software glitch and we needed to load updated software.” What! How can you let any new car leave your lot knowing it needs or may need corrected software. Shocking that the store would risk this. Service department isn’t the same either. (Our tired new car from the dealership). Too busy, can’t reach our advisor, no calls back, including to tell us the car was ready to pick up. More