Mercedes-Benz of Grapevine

Exceptional service. Scott was attentive to every detail and made the experience memorable for our first time driver. So appreciated Scott’s kindness and patience and made the experience memorable for our first time driver. So appreciated Scott’s kindness and patience More

The dealership was impeccably maintained and all the employees I encountered were highly professional. I received a fair price on a good vehicle. The best part is that I was given transparent pricing employees I encountered were highly professional. I received a fair price on a good vehicle. The best part is that I was given transparent pricing before I even drove to the dealership to test drive the car. I have been looking at cars for a while and, sadly, this seems like the exception. Most commonly, I am finding mandatory reconditioning fees or cosmetic packages that are not disclosed until the deal is being made. This dealership, and Joe Diloreto specifically, treated me and my valuable time with respect by disclosing 100% of the costs up front. This is a luxury dealership. I bought a used, non-luxury car. However, I feel I was treated with the same respect and courtesy as if I was spending $100k. Thank you, Joe. Thank you, Mercedes. I will be back. More

Brought my car in to be serviced. David Guerra was very kind and helpful with the service. While I was there, I bought a new car as well from Darren Cline. He was just as kind and wonderful as David. kind and helpful with the service. While I was there, I bought a new car as well from Darren Cline. He was just as kind and wonderful as David. More

We had a wonderful no pressure experience at the dealership. Don was very knowledgeable and friendly. dealership. Don was very knowledgeable and friendly. More

During my 12 year experience of USA and I bought several car for us and our communities members. I and my ;family felt that Bria Harrison is one the the best sellers and best person and nice dealing pow car for us and our communities members. I and my ;family felt that Bria Harrison is one the the best sellers and best person and nice dealing power. we feel that we got our family member in grapevine M Benz location. She knows KYC and customer choice and requirement, Because of Bria we mentally able to buy car, Thanks again Bria for you cooperation and we and my kids keep in touch for further our need. Regards, Amarnath Sah Denton Texas . More

Very customer oriented, professional, and service focused! Highly recommended sales professional. focused! Highly recommended sales professional. More

Avoid Jordan Lee at all costs. Lied about car being sold after agreeing on price. Immediately tried to upsell me on a new build, with less of a discount than agreed upon price. Claimed vehicle was sold righ after agreeing on price. Immediately tried to upsell me on a new build, with less of a discount than agreed upon price. Claimed vehicle was sold right before he sent the electronic deposit. Said he would contact me if the deal fell through - which of course it did after 3 hours. Friend called the dealership at this time of car being "sold" Connected with other salesman and actually scheduled a test drive for "sold" vehicle. Completely disrespectful sales tactic by Jordan Lee. Do not do business with him. More

One of the best vehicle experiences I’ve ever had. More

They made selling my car and easy process. A a More

Nice well maintained location. Friendly and helpful people. Easy to access. Responsive. people. Easy to access. Responsive. More