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Mercedes-Benz of Grapevine
Grapevine, TX
2,002 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,002 reviews
July 01, 2021
During my 12 year experience of USA and I bought several car for us and our communities members. I and my ;family felt that Bria Harrison is one the the best sellers and best person and nice dealing pow car for us and our communities members. I and my ;family felt that Bria Harrison is one the the best sellers and best person and nice dealing power. we feel that we got our family member in grapevine M Benz location. She knows KYC and customer choice and requirement, Because of Bria we mentally able to buy car, Thanks again Bria for you cooperation and we and my kids keep in touch for further our need. Regards, Amarnath Sah Denton Texas . More
by amarsah66
Employees Worked With
Bria Harrison
June 29, 2021
Avoid Jordan Lee at all costs. Lied about car being sold after agreeing on price. Immediately tried to upsell me on a new build, with less of a discount than agreed upon price. Claimed vehicle was sold righ after agreeing on price. Immediately tried to upsell me on a new build, with less of a discount than agreed upon price. Claimed vehicle was sold right before he sent the electronic deposit. Said he would contact me if the deal fell through - which of course it did after 3 hours. Friend called the dealership at this time of car being "sold" Connected with other salesman and actually scheduled a test drive for "sold" vehicle. Completely disrespectful sales tactic by Jordan Lee. Do not do business with him. More
by EMAW817
Employees Worked With
Jordan Lee
June 26, 2021
June 23, 2021
Reliability,friendliness fairness,consistency,timely,Good customer service,Attentiveness,Caring customer service,Attentiveness,Caring More
by Wasmultilinks
Employees Worked With
June 19, 2021
Everything went as planned. No complaints. Fred Hines was awesome. Keep using Jerry Reynolds website snd expertise. If not fir Jerry we would not have found this car. was awesome. Keep using Jerry Reynolds website snd expertise. If not fir Jerry we would not have found this car. More
by Jkbrinson77
Employees Worked With
Fred Jones
