Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,002 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,002 reviews
June 18, 2021
I met Robert when I was deciding to buy a GLB250W 2021. He was so informative and helpful, when I buy again, he’s my guy. You are so lucky to have him, he’s a great salesperson. He was so informative and helpful, when I buy again, he’s my guy. You are so lucky to have him, he’s a great salesperson. More
by pkmoore43
June 14, 2021
I absolutely LOVED working with Bria! From the beginning, she made my process super smooth & easy! Thanks Bria for everything!!! I definitely plan to work with Bria for any of my needs in the future & wil she made my process super smooth & easy! Thanks Bria for everything!!! I definitely plan to work with Bria for any of my needs in the future & will certainly recommend her to my friends & family! More
by G. Smith
Employees Worked With
Bria Harrison
June 14, 2021
I left 3 voicemails with 3 different people requesting help with obtaining paperwork & title to register the vehicle we bought. No return call. Very unprofessional. help with obtaining paperwork & title to register the vehicle we bought. No return call. Very unprofessional. More
by Onepugone
Employees Worked With
June 10, 2021
Darrin was a pleasure to work with. He made the sale stress free. Very pleased with the smooth process. He was knowledgeable in answering all of our questions. Thank you. Very happy customers! stress free. Very pleased with the smooth process. He was knowledgeable in answering all of our questions. Thank you. Very happy customers! More
by Lance
Employees Worked With
Darrin Cline
June 08, 2021
This was the best car shopping experience I have ever had! Bria was absolutely outstanding!!! I never enjoy car shopping and she made the whole experience go very smoothly! She listened carefully to our had! Bria was absolutely outstanding!!! I never enjoy car shopping and she made the whole experience go very smoothly! She listened carefully to our wish list, was very professional and went above and beyond our expectations. She made the whole process very easy. As to the car, I am in love! I have been a Mercedes customer for about 10 years. It’s a reliable and great car. The grapevine dealership is my go to dealership ! Thank you Bria for all your wonderful assistance! Rima Idir More
by Rima.idir
Employees Worked With
Bria Harrison
June 07, 2021
Fantastic young man very helpful did more then expected even delivery of auto.went over car made buying very easy in he y tog car even delivery of auto.went over car made buying very easy in he y tog car More
by Jay
June 05, 2021
David is amazing! He made my first Mercedes Benz experience everything! The process was easy and he was very understanding and patient with me. The staff was very friendly and welcoming! Thank you D experience everything! The process was easy and he was very understanding and patient with me. The staff was very friendly and welcoming! Thank you David and Mercedes Benz of Grapevine! I love my brand new car!! More
by Kailyn_waters
June 04, 2021
Worked with Davius Blackshire. Great experience & he was knowledgeable about the product. First time buyer and he got me an incredible rate! Thank you, Davius! knowledgeable about the product. First time buyer and he got me an incredible rate! Thank you, Davius! More
by Victoria Dillard
Employees Worked With
