Mercedes-Benz of Grapevine

Great job, David handled the transaction all the way Great job, David handled the transaction all the way through very professionally. Everybody at the dealership was very nice and helpful. The finan Great job, David handled the transaction all the way through very professionally. Everybody at the dealership was very nice and helpful. The finance department worked hard to get me the best financing. All and all a very good experience. Thanks More

Very sub par for a Mercedes dealership. I took my 2019 GT53 in for service again for the same problem they claimed to have already fixed. I arrived at the dealership to find out someone had changed my app GT53 in for service again for the same problem they claimed to have already fixed. I arrived at the dealership to find out someone had changed my appointment time without notifying me. They could not accommodate my original appt bc they ran out of loan cars, so they took the liberty to cancel my appt without notice 30 minutes before I arrived. I contacted the service manager, Tony Johnson, and left a message on his vm. Twenty-four hours later with still no return call. Within a few hours I got a call from service (not Tony) to bring my car in, bc they have a loaner car. I took my car in, got the loaner which smelled like an old sweaty gym bag, and I immediately told them. By this time I’m tired and have contractors waiting at my house. They sanitize the car, I take it and notice it has very little gas and 3 tires are low. Who has time for this nonsense? Hopefully they fix my car. More

Great experience Rodney was awesome and we so appreciate not requiring masks because we were ready to buy but decided if masks are required we would leave before even test driving not requiring masks because we were ready to buy but decided if masks are required we would leave before even test driving More

Great buying experience with Darrin J. Cline. The process was easy and smooth. Excellent customer service, he went an extra mile to help me find my new car. A+ was easy and smooth. Excellent customer service, he went an extra mile to help me find my new car. A+ More

Robert made this Absolutely the most professional, knowledgeable and thorough ownership process, Robert’s enthusiasm combined with his care of answeing all questions and concerns helped tremendously knowledgeable and thorough ownership process, Robert’s enthusiasm combined with his care of answeing all questions and concerns helped tremendously in my decision to purchase. Thank you! More

The Pre-Owed Dealership went above and beyond in helping me get my new car. They made everything hassle free and easy! Thank you Rodney Lockett for all your hard work! me get my new car. They made everything hassle free and easy! Thank you Rodney Lockett for all your hard work! More

I am absolutely in love with my new vehicle. Robert was amazing ! He answered all my questions and exceeded my expectations! Thank you so much! amazing ! He answered all my questions and exceeded my expectations! Thank you so much! More

HIGHLY RECOMMEND!!! Darrin went above and beyond to HIGHLY RECOMMEND!!! Darrin went above and beyond to make everything go smoothly! Thank you for making my daughter first car buying experience th HIGHLY RECOMMEND!!! Darrin went above and beyond to make everything go smoothly! Thank you for making my daughter first car buying experience the absolute BEST! She is obsessed with her car. Contact Darrin at Park Place Mercedes in Grapevine for you next car buying experience. More

Sales associate Payton was awesome and helped us a great deal to find our perfect family car and get the best deal and quick check out. Highly recommend 👍🏻 deal to find our perfect family car and get the best deal and quick check out. Highly recommend 👍🏻 More