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Mercedes-Benz of Grapevine
Grapevine, TX
2,002 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,002 reviews
April 30, 2021
Alejandro made the purchase quick and easy if fact my wife stated he is the only car salesman she liked and felt he was honest and trustworthy wife stated he is the only car salesman she liked and felt he was honest and trustworthy More
by Jim
April 24, 2021
Parrish went above & beyond to make sure I was satisfied with the deal even though we conducted the transaction remotely. Made sure we could execute paperwork remotely with the deal even though we conducted the transaction remotely. Made sure we could execute paperwork remotely More
by Dnnelson
Employees Worked With
Parrish Michener
April 22, 2021
I was not satisfied with the level of customer service at this location. The overall service was Poor. I purchased my vehicle over 2 weeks ago and still have not received a call about getting a second key. this location. The overall service was Poor. I purchased my vehicle over 2 weeks ago and still have not received a call about getting a second key. More
by Robin
Employees Worked With
Paul Clay, Trevor Mills, Fred Jones
April 14, 2021
Had a great experience with my new purchase with Dereck, Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz Grapevine. More
by R.Walker
April 12, 2021
I want to express how happy and joyful I am after experiencing Mercedes of grapevine. All the staff, especially Mayur Patel and Chris Stanford were very helpful and clear spoken. I can confidently experiencing Mercedes of grapevine. All the staff, especially Mayur Patel and Chris Stanford were very helpful and clear spoken. I can confidently refer my family and friends to also go and check out the outstanding experience at Mercedes of grapevine. More
by vital_ignacio
April 10, 2021
Our experience today was very enjoyable and comfortable with Charles. I wanted a sporty suv and that is exactly what I left with. Glad we went to dealership in grapevine. with Charles. I wanted a sporty suv and that is exactly what I left with. Glad we went to dealership in grapevine. More
by marilynrader
Employees Worked With
April 06, 2021
Everyone was very nice, easy to talk to, and willing to work with you on prices. Gave good explanations about the vehicle, over all I'm very satisfied with my purchase, Davius Blackshire was very good, t work with you on prices. Gave good explanations about the vehicle, over all I'm very satisfied with my purchase, Davius Blackshire was very good, thank you very much Davius! More
by Black
Employees Worked With
April 04, 2021
Josh and Bria were simply THE BEST” if you want a world class experience work with either of these guys. WOW what a great experience from soup to nuts class experience work with either of these guys. WOW what a great experience from soup to nuts More
by aharper007
Employees Worked With
Bria Harrison
April 02, 2021
Bria is an absolute dream! The care, the expertise & personal touch made the car buying process a dream! 100 plus stars for Bria! Thank you!!! personal touch made the car buying process a dream! 100 plus stars for Bria! Thank you!!! More
by Jessicalmorgan84
Employees Worked With
Bria Harrison
