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Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
December 18, 2020
This is the second time we have bought from Mr. Perez. Very polite and knowledgeable of the inventory and was able to find just the right model for us. Will use him for future purchases! Very polite and knowledgeable of the inventory and was able to find just the right model for us. Will use him for future purchases! More
by Robin
Employees Worked With
December 16, 2020
Zach Gilbert and Bria Harrison were wonderful . A Zach Gilbert and Bria Harrison were wonderful . A positive experience start to finish. Their goal is for the customer to be happy and it shows! Zach Gilbert and Bria Harrison were wonderful . A positive experience start to finish. Their goal is for the customer to be happy and it shows! More
by Suz
December 10, 2020
Darrin was very helpful as we decided to purchase our vehicle He too, great care of us and took the time to go over all of the features in the car that I was unfamiliar with I left feeling very vehicle He too, great care of us and took the time to go over all of the features in the car that I was unfamiliar with I left feeling very comfortable with how it all worked and am very pleased with out decision to be a second time buyer at this location ! I would recommend Darrin to my friends and family and we would work with him again in the future Really a 6 star experience ! More
by Jeannemerenda
Employees Worked With
Darrin Cline
December 10, 2020
Our sales associate, Austin was exceptional! We had a specific model, color, and interior in mind and he went above and beyond to find what we were looking for. We live 4 hours from Grapevine and we were specific model, color, and interior in mind and he went above and beyond to find what we were looking for. We live 4 hours from Grapevine and we were so impressed with Austin’s service that we purchased from him. More
by MilesDL
December 09, 2020
Just bought a car from Benz Grapevine. Extremely pleased with the service provided. Paperwork was very easy and straightforward. Highly recommended. Jordan was very professional with the service provided. Paperwork was very easy and straightforward. Highly recommended. Jordan was very professional More
by Lanreadek
Employees Worked With
Jordan Lee
December 08, 2020
He was very helpful, knowledgeable, friendly and made the buying process quick and smooth! I would recommend any friends because of the quality and friendly service. buying process quick and smooth! I would recommend any friends because of the quality and friendly service. More
by Melissa Gauger
Employees Worked With
December 08, 2020
Working with Fred Jones at Mercedes Benz of Grapevine was a pleasure. It was the easiest car buying experience I’ve ever had. Everyone I met at the dealership was first class. a pleasure. It was the easiest car buying experience I’ve ever had. Everyone I met at the dealership was first class. More
by MB129
Employees Worked With
Fred Jones
December 08, 2020
It was such a pleasure working with Bria! She was very knowledgeable, professional and thoughtful. She made this a wonderful experience! Exceptional service! Highly recommend.❤️ knowledgeable, professional and thoughtful. She made this a wonderful experience! Exceptional service! Highly recommend.❤️ More
by betsydavila
Employees Worked With
Bria Harrison
December 07, 2020
Just bought our 2nd car from Avondale Grapevine Mercedes. Grant Adams has always taken care of us and helped us with our shopping needs. The whole dealership experience with him, service and parts are except Grant Adams has always taken care of us and helped us with our shopping needs. The whole dealership experience with him, service and parts are exceptional. Totally recommend this dealership. More
by uscg27tx
Employees Worked With
December 07, 2020
This is our 5th purchase from Park Place, now Avondale. Four new and , this time, certified pre-owned. Overall great experience. Will continue to come back. Four new and , this time, certified pre-owned. Overall great experience. Will continue to come back. More
by 4077rpm
Employees Worked With
Josh Salim
