Back

Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,996 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Contact Dealership

1300 Texan Trail

Grapevine, TX

76051

Directions

By Type

Showing 1,996 reviews

June 29, 2018

BAD BAD BAD This place is corrupt. We have 5 Mercedes in our family. There service department is rude obnoxious and lies and is very confrontational. My service More

by hpabley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin in Service and Raul in Body Shop.
June 27, 2018

Exceptional Experience Bobby was an exceptional dealer. He made me feel at home. There was NEVER any pressure. The one thing that stood out to me if Bobby needed assistance More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Stewart , Bobby Howard
June 21, 2018

Awful Experience The person did not take the time to listen. I was never given a second key, but I basically was told to prove it. She did not follow up until I calle More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Reiter
June 20, 2018

Great Service From Bobby Howard I just want to say that Bobby Howard was great in getting my wife the car she wanted. No pressure sales and answered all our questions and called and More

by Jerome78mjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
June 16, 2018

Smooth sales process Connor helped us terminate a lease early and get into an E300. Process was smooth and straightforward. You only deal with Connor and not the handoff More

by edarrenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Vining
June 14, 2018

World Class Car Buying Experience I have worked with Tyler on two car purchases. He embodies and exemplifies the Park Place attitude toward customer service. My car buying experience i More

by Levi W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parrish Michener, Tyler Wall
June 13, 2018

Excellent experience start to delivery! This is our 3rd purchase from Park Place. Very pleasant, very professional. Christian O'Reilly was exceptional. Great personality, knowledgeable, f More

by Chris R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian O'Reilly, Shannon Reiter
June 05, 2018

Must experience PARK PLACE for yourself!! I had a WONDERFUL EXPERIENCE with Dereck in Sales. As a matter of fact, I cancelled an order at one dealership to bring my business to Park Place. More

by MB1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom and Dexrel were very helpful as well
May 31, 2018

Exceptional service! This is our 3rd vehicle with Park Place and Russ Amsden has been fantastic. He makes the entire process easy and stress free. Very patient and profess More

by Bstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Amsden
May 29, 2018

Buy a car from Austin Houpt, at Mercedes, Grapevine, Texas Seamless experience. I have purchased 2 cars from Austin Houpt, at Park Place Motorcars, Mercedes-Benz, Grapevine, in the last 2 months. Before buyi More

by Kathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Houpt, Austin Houpt
...
98
...