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Mercedes Benz of Greenwich
Greenwich, CT
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
September 02, 2020
Always helpful and professional I have leased many cars from Mercedez of Greenwich and the sales and service are very organize and helpful. The best dealership from Mercedez of Greenwich and the sales and service are very organize and helpful. The best dealership More
by Taylor151
Employees Worked With
ROBIDIO palencia
Helpful September 01, 2020
Nice people Easy and efficient service at the Nice people Easy and efficient service at the dealership Sales people were great and friendly My whole transaction was easy and I enjoyed my expe Nice people Easy and efficient service at the dealership Sales people were great and friendly My whole transaction was easy and I enjoyed my experience More
by Johann.nottebohm
Employees Worked With
Paul
September 01, 2020
The staff if very courteous but my car wasn’t ready when I needed it. Also the main reason I brought it in hasn’t been corrected although they told me it was fixed and they updated the keys. I needed it. Also the main reason I brought it in hasn’t been corrected although they told me it was fixed and they updated the keys. More
by patcea
Employees Worked With
Raymond Encarnacion
August 30, 2020
The quality of service is superior from other dealerships. The customer service department goes beyond their possibilities to offer an excellent service. You hired the best. dealerships. The customer service department goes beyond their possibilities to offer an excellent service. You hired the best. More
by nipaganhoward
Employees Worked With
Raymond Cintron
August 27, 2020
The service consultant Robidio Palencia Rubano was very nice and helpful. They fixed my tires. They were not just kind and professional but fast as well. nice and helpful. They fixed my tires. They were not just kind and professional but fast as well. More
by Csilla
Employees Worked With
Robidio Palencia Ruano
August 24, 2020
Efficient, clear - service rep. evaluated car for service needs and gave options and costs without me feeling pressured. Also she held car overnight since repairs took an extra day and I had a schedule confl needs and gave options and costs without me feeling pressured. Also she held car overnight since repairs took an extra day and I had a schedule conflict. The car (2007) was returned in pristine condition. More
by Dr T
Employees Worked With
Liz
August 21, 2020
A Fiasco w/ my 2013 cl 550 - unfortunately a A Fiasco w/ my 2013 cl 550 - unfortunately a Circumstance that occurred & held my auto For 12 days re: two frt. tires / detail / redo 4 rims & 40 A Fiasco w/ my 2013 cl 550 - unfortunately a Circumstance that occurred & held my auto For 12 days re: two frt. tires / detail / redo 4 rims & 40,000.00 miles check - Missed 2 dr,s & 1 dentist apt,s Ronribido very gracious & agreed this was a Fiasco - deducted $ 4oo .oo from 2500.00 charge -? Maybe could hv done add. Discount Pls. Help for next chec up if possible ! Friends & relatives hv & still use your services w/ Grt. Care to their vehicles - Maybe just one of those unfortunate circumstances Tk. You Mel Nathanson More
by Mn715p
Employees Worked With
Sean Weaver
August 20, 2020
We decided to purchase two cars. Our sales person, Rob Balzano was terrific. Extremely knowledgeable & helpful. Got cars quickly and he was pleasure to work with. Balzano was terrific. Extremely knowledgeable & helpful. Got cars quickly and he was pleasure to work with. More
by RHKH
Employees Worked With
Robert Balzano
August 18, 2020
Great and personal aervice John Has great experience and most willing to help the customer understand what is needed and how much time to allow for servicing the car. He communi John Has great experience and most willing to help the customer understand what is needed and how much time to allow for servicing the car. He communicated on a timely basid. Great service! More
by Nan levy
Employees Worked With
John
August 14, 2020
I don’t like Uber service associated with service department. Waited for 20-25min each way. I prefer getting a loaner car. Info details should be complete in the system like having wire and tire prot department. Waited for 20-25min each way. I prefer getting a loaner car. Info details should be complete in the system like having wire and tire protection especially this is the second time I got problem with tires. More
by docd434
Employees Worked With
John ponticello
