Mercedes-Benz of Hanover
Hanover, MA
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Replace fan motor on my MBGlk350 Although I’m from Atlanta the service folks at Hanover Merc Benz could not have been nicer Replaced the fan motor that started not working during our Although I’m from Atlanta the service folks at Hanover Merc Benz could not have been nicer Replaced the fan motor that started not working during our drive from Atlanta to Cape Cod They also made sure that my certified mb warranty cover this part replacement Arno cost to me More
The service appears to have cured the problem The personnel that’ I was in contact with kept me informed and explained what was done to correct the issue I would recommend them to any person that The personnel that’ I was in contact with kept me informed and explained what was done to correct the issue I would recommend them to any person that needs to have their Mercedes serviced More
First service I live in Falmouth and this was my first exoerience with MB of Hanover. I needed to have a license plate mounted in the front of my E350 convertible a I live in Falmouth and this was my first exoerience with MB of Hanover. I needed to have a license plate mounted in the front of my E350 convertible and have a recall issue looked at. Service Advisor Neil Mendes and your Service Dept were first class and professional all the way in addressing both issues. I also appreciated the complimentary service check that was performed. I intend to have all future service requirements conducted at MB of Hanover. Michael J. O’Brien Falmouth, MA More
Excellent! I’m so happy with my experience at this Mercedes dealership, the service was perfect! Everyone was so nice and Manny was an excellent salesperson! I l I’m so happy with my experience at this Mercedes dealership, the service was perfect! Everyone was so nice and Manny was an excellent salesperson! I love my new car! More
Above and beyond flwith customer service The absolute best in customer service. Molly is my service advisor and every time I come in, she is quick, knowledgeable, patient and professional. Th The absolute best in customer service. Molly is my service advisor and every time I come in, she is quick, knowledgeable, patient and professional. They are friendly and make you feel welcome. Every issue I’ve had has been resolved to my satisfaction, and they even made an effort to have a loaner ready for me (even though I forgot to reserve one). My car came back looking brand new and I honestly look forward to coming in to the service department. Thank you Molly and MB hanover! More
Love the Service and Detail Teams! First class service team. Dedicated and conscientious. Detail team? What is your secret for getting rims so sparkling clean? Do share your recip First class service team. Dedicated and conscientious. Detail team? What is your secret for getting rims so sparkling clean? Do share your recipe. Thanks again for a great experience. More
Patient service My Mercedes is 25 years old so it’s is developing by some issues. MB Hanover would not stop working on it until the found the solution. Now, she is v My Mercedes is 25 years old so it’s is developing by some issues. MB Hanover would not stop working on it until the found the solution. Now, she is very happy- I can tell after 25 years. And Molly in service is the best!! More
Excellent Because I like this service, friendly, clean the car, easy to communicate with employees, courtesy, explanation. Washing the car, inconvenient, locati Because I like this service, friendly, clean the car, easy to communicate with employees, courtesy, explanation. Washing the car, inconvenient, location no far my work. Drop and pick up More
Friendly, professional, knowledgeable My daughter and I bought a car the same day at Mercedes Benz of Hanover and we were extremely happy with our car salesman, Ilir Velagoshti. Not only My daughter and I bought a car the same day at Mercedes Benz of Hanover and we were extremely happy with our car salesman, Ilir Velagoshti. Not only was he a no pressure salesman but was very knowledgeable with the vehicles and answered every question in a timely manner. We were also very happy with Mac in the finance dept who made our lives stress free with the whole process and was also very knowledgeable and gave us the best rates which made our payments affordable. Overall we are very satisfied with your dealership and staff and will recommend anyone looking for a car to look there. Thank you so much, Deb Brenes and Kristin Richardson. More
Service I have been to other dealerships for service. Hanover is definitely the best one! Friendly people who want to be sure you’re being taken care of. Vi I have been to other dealerships for service. Hanover is definitely the best one! Friendly people who want to be sure you’re being taken care of. Vince is a really nice person! More